You're listening to Sci Show Tangents. It's the lightly competitive science knowledge showcase Hello and more importantly Education Luminary, Sari Riley.

Hello!

And more importantly, it's our resident every man,

the adorable Sam Schultz.

I think I'm more important too, thanks.

Hi.

I think a really important question that everybody needs to. important to

think, thanks. I think a really important question that everybody needs to know is, do you guys have a grocery store? I was told when I worked for Walmart that it was, it was like 10 times harder to get somebody to come to a new grocery store

than it was to keep somebody coming to the Walmart.

So if we ruin that relationship with that customer,

that it will be 10 times harder to ever earn that trust back. with that they were giving me that

will be it will be 10 times harder to ever earn that trust back and it's amazing that they

were giving me that level of responsibility but they really did.

Have you had your trust earned by a grocery store?

Does that mean you have to screw up ten times worse

as a grocery store to mess up the relationship too though?

And I don't think so.

I think you can mess up very easy.

This is in general a phenomenon of trust. It's all about building the trust bank and it's very easy to spoil it.

I despise going to other grocery stores than the one that I go to. You have like one that you love? Yeah, I go to food farm, of course. Like any normal person should go to food farm. Even though it's a disgusting place. It's not disgusting. Has bad selection.

There's the free, there's the weird food shelf, not free food shelf,

the weird food shelf in the back.

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