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Money Box

Surviving to Thriving? The High Street

Money Box

BBC

Business

4.2825 Ratings

🗓️ 23 September 2023

⏱️ 29 minutes

🧾️ Download transcript

Summary

High streets have a double challenge; they need to cope with their own rising costs and keeping hard pressed customers spending. We hear how Barnsley’s sellers are adapting to tricky times. Is anyone able to see a path through to a thriving business?

Felicity Hannah meets traders in The Glassworks, home to the town’s new redeveloped undercover market. Here she’s made a special coffee by Dave in his new café which is thriving; Katy, who’s side hustle is making candle melts to sell at the young traders monthly market & David, a butcher who’s been selling meat here for over 30 years.

The programme also talks to Dr Jackie Mulligan founder & CEO, ShopAppy.com & a member of High Streets Task Force, who explains how high street businesses are fairing across the UK.

Series Producer Smita Patel Editor Clare Fordham Studio Engineer by Rod Farquhar

Transcript

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0:00.0

On a winter's night in 1974, a crime took place that would obsess the nation.

0:07.0

It was an extraordinary news story.

0:09.0

The story of an aristocrat, Lord Lucan, who's said to have killed the family Nanny,

0:14.0

mistaking her for his wife, then somehow just disappeared.

0:18.0

One of the great mysteries in English criminal history. We're still looking for Lucan.

0:22.1

It's honestly one of the most powerful stories of my lifetime.

0:26.0

I'm Alex Fontunzelman.

0:27.4

This is The Lucan Obsession.

0:29.2

Listen on BBC Sounds.

0:32.8

BBC Sounds, music, radio, podcasts.

0:45.1

I'm not a farm shop, I'm not a supermarket, I'm something in the middle which sells quality meat.

0:49.7

And quality meat, unfortunately, costs an absolute fortune to buy.

0:53.5

It's getting busy every day, the queuing round the corner.

0:57.5

We're setting more staff on just to keep up with demand and the future's bright.

1:04.6

Our local shops don't need an algorithm to tell them about the state of health of their community and the income.

1:08.7

They see it every single day and they adapt accordingly. The survivors do.

1:13.2

The cost of living crisis has been the sting in the tale of a very tough few years. Just as the country began to slowly and optimistically come out

1:19.1

of COVID, we saw first one price and then another begin to spiral upwards. And soon those

1:24.9

spiraling costs meant that inflation was at a 41-year high.

1:29.1

That had an impact on almost everyone.

1:31.6

We've already taken a look at what that's meant for the finances, dreams and spending power of households, farms and schools.

1:38.7

But what does it mean for the High Street, where small businesses are desperate for us to get back through their doors and spending.

...

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