Welcome to the Jill on Money Podcast. We are talking about a surge in student loan

scams. Check it out. This is our eye on money series on CBS this morning.

Every Tuesday our eye on money series looks at financial issues Americans face.

This morning we're focusing on the growing problem of student loan

scams. As many families deal with college financing this summer, the Better

Business Bureau reports an increase in fraudulent texts, emails, and voicemails about those

loans.

Here's just one example.

This is Carol Duncan.

I'm calling in reference to your federal student loan.

I need to discuss your repayment options

with some new changes that have taken effect recently.

So if you could please be sure to give me a call back.

I'm going to go and give you a reference number. If you would please have this handy when a call back. I'm going to give you a reference number. If you would please have

this handy when you call back, it just makes things a lot easier. Thank you.

Sounds scarily official, but it's not. The Federal Trade Commission would not comment specifically

on this call, but it says consumers

with suspicions should file a complaint at FCC.gov and contact their lenders directly.

CBS News Business Analyst Jill Schlesinger

is here with what else families need to know.

Jill, that sounded real to me.

Absolutely.

...