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HBR IdeaCast

Streamlining Your Company’s Strategy

HBR IdeaCast

Harvard Business Review

Hbr, Finance, Entrepreneurship, Business/management, Harvard, Business/entrepreneurship, Teams, Leadership, Economics, Management, Innovation, Communication, Strategy, Business, Marketing, Business/marketing

4.31.9K Ratings

🗓️ 20 April 2021

⏱️ 27 minutes

🧾️ Download transcript

Summary

Felix Oberholzer-Gee, professor at Harvard Business School, says many organizations spend so much energy on strategy that it overwhelms with conflicting priorities. Instead, he argues companies should simplify and focus on two value drivers: customer satisfaction and employee satisfaction. By aligning strategic initiatives on these alone, leaders make their workers’ jobs less complicated and also improve customer experiences. Oberholzer-Gee is the author of the HBR article “Eliminate Strategic Overload” as well as the new book "Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance."

Transcript

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0:00.0

So you got the job. Now what? Join me, Eleni Mata, on HBR's new original podcast, New

0:08.1

Here, the Young Professionals Guide to Work, and how to make it work for you. Listen for

0:13.8

free wherever you get your podcasts. Just search New Here. See you there!

0:30.0

Welcome to the HBR IDA cast from Harvard Business Review. I'm Kurt Nickish.

0:48.0

You can't blame organizations for trying. They're faced with so many challenges and

0:53.9

competitive pressures at such a rapid pace. It's only natural. They respond with

0:58.7

lots of strategic planning and initiatives, carrying those out our teams of talented

1:04.2

employees who get increasingly overwhelmed. You would think that all that

1:09.2

herculean effort would pay off. What's surprising is how often it does not. One out of

1:15.6

every four firms in the S&P 500 earns long-term returns on invested capital below the cost

1:21.9

of that capital. Why do they have so little to show for so much sophisticated strategy

1:27.6

and all those talented employees? Well today's guest has some ideas that largely start with

1:33.2

pairing back and simplifying. In his thinking, an initiative is only worthwhile if it creates

1:39.2

value for customers or employees or suppliers. If not, it should fall by the wayside. Felix

1:45.9

Overholter G is a professor at Harvard Business School. He's also the author of the new book,

1:50.8

Better Simpler Strategy, a value-based guide to exceptional performance. Felix, thanks for coming

1:56.8

on the show to talk about this. My pleasure to be here. Why are business leaders facing such

2:05.8

strategic overload? What does that concept mean to you? There are so many pressures on businesses

2:11.6

today. Just think about everything that is going on. The digital transition, the pandemic,

2:18.4

global supply chains that don't quite work the way they're supposed to, changing consumer

2:23.7

taste, changes in technology, changes in preferences. You have global competition, you have supply

2:30.8

chain disruptions, you have climate change. It's really never ending. And so the question

...

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