Welcome back to the Passion with Purpose podcast. Today we're going to talk about what to stop saying to clients. There's these phrases. There's these little like quips that we say to our clients or words that we say to our clients across the industry, even in the general market of business that a lot of professionals use

and a lot of these phrases are terrible things to say. They are not helping you book clients.

They are repelling clients. They are not greasing the experience of getting someone to sign a

contract with you. They are pushing the contract out. Okay. And so today, I want to be breaking down some key phrases that I want you to stop saying when

someone is trying to book with you or even in the general context of you with a client.

Because how we speak, you guys, our words are crucial for our sales and bookings.

Words are the very things that sell. Your copy sells.

The captions that you write sell. The DMs that you send to clients sell. The emails that you

send to potential clients sell. The words that you say in a call, the words that you put in your

information pricing guide, the words in your website on your inquiry form, et cetera, so and so forth, all of these words matter. They are either

pulling someone in, they are either making the experience easier for them to book with you,

or they are pushing someone away. They're making the experience more cumbersome for someone to actually do business with you and give you their dang money. So I'm going to rattle off in this episode. We're going to keep this a short, I might not be short, but we're going to keep this a very effective, punchy, practical episode for you because I'm going to be rattling off a bunch of real life phrases that I bet you you have said before at least one of

these I'm sure you've said that a lot of people say that I want you to stop saying and then I will

tell you what to say instead deal okay because words are important words are important they evoke

emotion they can make or break a sale up first ready for this? This is the phrase I want you to stop saying,

okay? It is, I will let you know if anybody else inquires for that same date. All right.

So this phrase is oftentimes used when someone is in the inquiry to booking process with you and you

are talking with them. There's a good rapport being built. That's great. You feel friendly.

They feel friendly. Everything seems to be going well. But oftentimes someone can tell you,

that client can tell you, hey, I actually just need a little bit of time to think about it.

I actually just need to make a couple of calls. I need to crunch a couple numbers. I need to ask my fiancee, whatever have you.

And so then at this point, a lot of times what happens is they're like, so how do I like, what's the booking process like and like you know is this can I just hold this

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