Steps to Scale Your Amazon Business With SOPs & Systems | Vandana Rastogi | Ep. 609

Lunch With Norm - The eCommerce & Amazon FBA Podcast

Norman Farrar

Marketing, Entrepreneurship, Business, Business:entrepreneurship

5 • 1.4K Ratings

🗓️ 31 July 2024

⏱️ 69 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Today we are with Vandana Rastogi, Norm's right hand person who manages Norm's brand accounts. We discuss the importance of SOPs and systems, and how to create a turnkey Amazon business. This episode is proudly sponsored by Walmart Marketplace. One of the best ways to expand your reach to new customers and grow your business is through Walmart Marketplace. Start selling now and get up to 50% off referral and fulfillment fees. *Conditions apply - https://marketplace.walmart.com/nss-2024/?utm_campaign=2024-US-MP-NSS-N-NFS&utm_source=Norm_Farrar&utm_medium=Social Join the Beard Nation at https://www.facebook.com/groups/lunchwithnorm Sign up for our Newsletter - https://lunchwithnorm.beehiiv.com/ This episode is brought to you by Startup Club: Startup Club is the largest club on Clubhouse supporting the Startup ecosystem. Startup Club offers an exciting sense of belonging to established and aspiring entrepreneurs, startup businesses, and companies wanting to Learn, Connect, and Grow. Join us for conversations with founders, entrepreneurs, angel investors, venture capitalists, subject matter experts, and more. For more information visit https://Startup.club This episode is brought to you by Seller Basics: Seller Basics is the ultimate guardian for account suspensions, ASIN hiccups, and IP headaches. For only $99 per month, Seller Basics provides a dedicated team to safeguard your business. And that's not all! Gain access to free legal consultations with seasoned eCommerce attorneys. With no binding contracts, you can cancel anytime with just a month's notice. Consider Seller Basics your Amazon account's comprehensive health plan. For more information visit https://www.sellerbasics.com *All conversations and information exchanged on the Lunch with Norm podcast or interaction on the Lunch with Norm Website is intended for educational and entertainment purposes only. Do not confuse this with advice or direction with your business per se. Always do your own research before following advice from any podcast/website. Amazon's Terms of Service is always changing. Make sure you are following relevant up-to-date information.

Transcript

Click on a timestamp to play from that location

0:00.0	train the staff to train new people and just go down the line. But that takes time.
0:07.8	And Vandana, when she first came on board, although she had really good knowledge of
0:13.6	Amazon, we spent a lot of time together just kind of going through how we do things and a lot of
0:19.6	one-on-one time just to make sure that it was done.
0:22.6	One thing that didn't happen is if she was doing something, let's say that first year that I was
0:29.3	expecting there'd be probably a lot of mistakes.
0:32.3	And, you know, she was very good, but there were mistakes.
0:35.4	One thing I didn't do is scream at her, you know,
0:37.8	and, you know, just blame her for a mistake
0:42.5	because the mistake is either the SOP wasn't done correctly,
0:47.0	I didn't train correctly, or it was updated.
0:50.9	There's only those three.
0:52.4	It can only be those three.
0:56.4	Lunch with a new the lunch with lunch with a bit of a glitch
1:00.8	our guy here and welcome to
1:04.9	another lunch with norm and welcome to another lunch with norm
1:08.0	the e-commerce and FBA podcast.
1:13.7	Today, we got a bit of a glitch.
1:19.2	Our guest canceled at the last minute, and we were scrambling, trying to find a guest,
1:21.1	and we found one, an awesome guest.
1:25.7	And this guest is my right arm, Van Dan and Ristogi. So we're going to be talking about a variety of different things from
1:28.6	SOPs to working together.
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from Norman Farrar, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Norman Farrar and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.