Starbucks CEO Howard Schultz

Boss Files with Poppy Harlow

CNN

Business, Entrepreneurship

4.6 • 538 Ratings

🗓️ 16 February 2017

⏱️ 40 minutes

🔗️ Recording | iTunes | RSS

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Summary

Starbucks CEO Howard Schultz says he's ready to hand over the reins to incoming CEO Kevin Johnson, and opens up about his take on the American Dream. Interview Part 1 recorded December 7, 2016. Interview Part 2 recorded September 7, 2016. Produced by Haley Draznin, CNN.To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	In this episode of Boss Files, he is one of the most outspoken CEOs in the world, vocal on controversial issues like guns, gay marriage, and race.
0:10.8	But pretty soon, Starbucks visionary leader Howard Schultz will hand over the reins of the $85 billion company.
0:18.0	Why now? And who will fill his shoes?
0:20.6	I sat down with Howard Schultz and incoming
0:22.9	Starbucks CEO Kevin Johnson in December right here in New York. Howard, you have said that you
0:30.2	love this company as much as your family. So how did you come to the decision? When did you come to
0:37.0	the decision that now was the right time to hand it over and to hand it to Kevin?
0:42.3	Well, Kevin and I have worked together both on the board and then the last two years as he's been in the company as the president's CEO for almost 10 years time.
0:52.3	And in that period, we basically have co-authored the long-term strategy of the company,
0:58.0	which we outlined for the investors today.
1:00.0	Right.
1:01.0	And I think we also began to understand after the roastery opened that we had a new crown jewel
1:07.0	inside the company that needed to be exploited.
1:10.0	And I think if I look at the roastery and the reserve brand
1:12.6	and all that it could represent for the future,
1:14.6	it's perfectly suited for what I am capable of doing.
1:18.6	I also think with great humility that Kevin's skill base and an experience
1:24.6	is better suited to run Starbucks on a go forward basis than myself.
1:29.3	He's better than you right now to run this company?
1:31.3	Yes.
1:32.3	Why?
1:33.3	His skill base and an experience, especially with regard to a global enterprise and how
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