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I think you do lead differently than a crisis.

You optimize risk rather than probably mitigating risk.

Crisis management helps you deliver things in a different way.

Hey everybody, from ServiceNow, this is Let's Workflower, a podcast about the workflow

revolution. I'm Catherine Minchew, founder and CEO of the Muse.

And I am Alan Marks, Chief Marketing Officer of ServiceNow.

In every episode, we're going to pull back the curtain on how businesses today

are driving transformation and growth with digital workflows.

It's obvious that everything about the way we work is changing,

but we're noticing some really interesting contrasts.

For example, we live in an age when so much arrives at the press of a button.

But it work, most of us are still putting up with clunky, outdated systems.

Turns out, businesses are hungry to solve this problem.

So it got us thinking, who are the organizations out there who are bold enough to embrace this change?

It's time to hear from them. Let's workflow it.

Let's workflow it.

Hey, Alan, it's great to talk to you today.

Hey Catherine, how are you doing?

I'm doing good. I'm really excited for our show.

You know, we have so many fascinating topics that we're covering this season

...