This paid podcast is produced by Slate Studios and ServiceNow.

All uses of trademarks or brands are not meant to convey sponsorship

or affiliation of this podcast.

Technology 20 years ago was one thing.

Today it's another 10 years from now to be something different.

It changes, but it should be human-centered.

It should be people-centric.

Technology should be enobling and making our lives better,

not making our lives worse.

Hey everybody, from ServiceNow,

this is Let's Workflow It, a podcast about the workflow revolution.

I'm Catherine Minchu, founder and CEO of The Muse.

And I am Alan Marks, Chief Marketing Officer of ServiceNow.

In every episode, we're going to pull back the curtain on how businesses today

are driving transformation and growth with digital workflows.

It's obvious that everything about the way we work is changing,

but we're noticing some really interesting contrasts.

For example, we live in an age when so much arrives at the press of a button,

but it work.

Most of us are still putting up with clunky, outdated systems.

Turns out, businesses are hungry to solve this problem.

So it got us thinking,

...