SPI 529: An Insider Look at Starting and Managing a Paid Community with Jillian & Tony of SPI
The Smart Passive Income Online Business and Blogging Podcast
Pat Flynn
4.8 • 3.8K Ratings
🗓️ 1 December 2021
⏱️ 49 minutes
🧾️ Download transcript
Summary
#529 During our team's recent retreat in Denver, I huddled with two of my team members, Jillian Benbow and Tony Bacigalupo, to record the episode you're about to hear. Jillian is our SPI Pro community manager, and Tony is our community program manager—and they're also the cohosts of our Community Experience podcast. Tony and Jill are absolute rockstars when it comes to community, and I'm so excited for you to dive into this conversation with us. Because community—and I cannot stress this enough—is the future of business. Bringing a niche community together to feel welcome with each other, to inspire, motivate, educate, and entertain, is where long-term business success is going to come from. We talk about all sorts of things community today, from how to manage trolls and haters, to accessibility and inclusion and making sure the community feels welcoming for everybody. We talk about how to get people motivated and comfortable stepping up and having conversations. So whether you have your own free Facebook group, are planning on launching a big premium community for your paid course members, or anything in between or outside those options, listen closely. Show notes and more at SmartPassiveIncome.com/session529.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Sometimes getting an online course just by itself isn't enough to get you where you want |
| 0:04.2 | to go, right? |
| 0:05.2 | You know what this is like. |
| 0:06.3 | Sometimes maybe later, turns into maybe tomorrow, which turns into maybe never. |
| 0:10.0 | And that's just a waste. |
| 0:11.0 | But it doesn't have to be like that. |
| 0:12.4 | If you want education, community, accountability, and the growth that you deserve, you can |
| 0:16.9 | have it all in one spot with SPI's brand new All Access Pass. |
| 0:21.6 | All Access brings education and community together. |
| 0:24.4 | This is community-powered courses. |
| 0:26.7 | All in one roof to support you and hold you accountable. |
| 0:28.8 | It's the best thing that we've created so far to help entrepreneurs like you start building |
| 0:32.0 | real growth in your business. |
| 0:35.0 | Community-led courses are a ground-breaking approach to online learning. |
| 0:37.8 | In one study, the American Society of Training and Development found that 95% of people |
| 0:41.8 | are more likely to meet a goal when they're held accountable by others going through ongoing |
| 0:47.1 | meetings and progress check-ins, etc. |
| 0:48.9 | Which is exactly what we offer. |
| 0:50.4 | You're not just getting access to a course. |
| 0:52.8 | We've designed the All Access Pass to offer several pathways. |
| 0:55.5 | So no matter where you are in your business, even if you're just trying to pick an idea, |
| 0:58.7 | we have a curriculum design for you. |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from Pat Flynn, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Pat Flynn and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.

