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Business Wars

Southwest vs American - The Darling of Deregulation | 4

Business Wars

Audible

History, David Brown, Business, Management

4.613.5K Ratings

🗓️ 20 September 2018

⏱️ 26 minutes

🧾️ Download transcript

Summary

As deregulation dawns, Southwest Airlines’ founder and CEO are locked in a power struggle. In the middle is Herb Kelleher, Southwest’s corporate attorney. And after 18 months serving as a punching bag for the company’s top brass, he’s had enough.

But as Southwest deals with a succession crisis, American Airlines is facing another emergency. It needs money, fast. The company is cash-poor after investing in its proprietary online reservation system, SABRE. The situation is so dire CEO Al Casey turns to a drastic option — moving the company’s headquarters from its homebase in New York City to Dallas.

Just as American is getting a financial lift, Southwest takes a nosedive. Deregulation has the company eyeing expansion routes, but the powers that be will do anything to stop it.


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Transcript

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0:00.0

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0:04.6

Download the app today.

0:07.0

It's June 27, 1977.

0:17.4

It's a banner day for Southwest Airlines.

0:20.0

It's trading on the New York Stock Exchange for the first time.

0:23.8

It's listed under the symbol LUV, a nod to its home airport code for Dallas's love

0:29.0

field.

0:30.9

Spirits are high and rising.

0:32.9

Why shouldn't they be?

0:34.1

The airline is debt-free and profitable.

0:36.4

It's got nine planes cruising the skies of Texas.

0:40.4

And as of this day, five million passengers aborted Southwest.

0:46.4

Southwest still only operates inside Texas, where it doesn't have to worry about federal

0:50.4

regulations that govern other airlines flying between states.

0:54.6

But now, Washington is looking to deregulate the industry, and the other airlines are sensing

0:59.9

a down draft.

1:02.0

Without regulation that protects big carriers high fares, upstarts like Southwest could be

1:08.1

a threat.

1:09.5

Still, Southwest Airlines CEO Lamar Muse isn't popping champagne.

1:15.1

Instead, veins are popping out in his forehead.

1:19.4

He's squabbling with Roland King, Southwest's founder, board member, and chief pilot.

1:25.4

They fight over the growth and direction of the company, and it intensifies for a year.

...

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