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And when it does, the feeling is incredibly rewarding for everyone involved.

On April 15, 1992, a young woman tragically disappeared.

A case that, though it took almost three decades, was solved due to the determination and hard work of the investigators involved

in the case. So, if you like your coffee hot, but your bones chilled. Sit back and start your day with a morning

cup of murder. Lisa Ziegert was, according to those who knew and loved her, an incredibly

bubbly middle school teacher's aide who loved art, dancing, and her friends. She had a laugh

that would light up a room, with her students often remarking how much they loved her silliness, an incredibly close-knit family, and a dedicated boyfriend.

She also worked part-time at Brittany's Card and Gift Shop in Agawam, Massachusetts, a small town just about 100 miles

southwest of Boston near the Connecticut border, which is where the 24-year-old was heading on

April 15, 1992, after a long day of teaching special needs students. It was about 4 p.m. when

she got there, and with just a few days to go before the

...