Okay, one and all. I have some industry news for you. Now, Smart B&B has been for many

years a fantastic messaging resource for host all over the world. It was known as just

being the Airbnb messaging system. But as you can see here, it has grown and expanded

than just Airbnb. It's now integrated with Booking.com and Durbow. And because of this,

they have now changed their names. So they used to be Smart B&B. They are now hospitable,

hospitable, hospitable. Tell me a while to get my vocab sorted on that one. But let me just

give you a super quick rundown. Like I say, it's a company that I've been aware of for

a long, long time. I've used it, clients have used it, recommended it, loved it. And

I think that it's one that everybody should be paying attention to. Now, they are looking

to expand. They rightly are wrongly get confused with a channel manager. They are not a channel

manager. They are a smart tool that will help message, automate messages, your guests.

And it goes a lot more in depth than I say, I'll hostfully or host away or what Free

to Book do. It's got some really sophisticated keywords set up. And now, what I love about

this tool is that when done right and when done correctly, it will save hours, hours in

your day because it helps with lots of different ways. So number one, it helps with the inquiry

stage, which is really cool. So on an inquiry stage, say it's one o'clock in the morning,

somebody sends you a message. If you don't respond, it will kick in for you, which is great.

It also helps from the post booking pre-arrival stage with questions and answers, et cetera.

And what I love now is because it's no longer just on Airbnb, it's in book.com and

verbo, is it can help you on multi-platforms. This is one of the reasons why it gets confused

with a channel manager is because with the iCows and the APIs, it can link everything together.

And so people do use it as a channel manager or light or a PMS light. Now, one thing that

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