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Motley Fool Hidden Gems Investing

Slow Growth Silver Linings

Motley Fool Hidden Gems Investing

The Motley Fool

Investing, Business

4.33.1K Ratings

🗓️ 21 November 2023

⏱️ 28 minutes

🧾️ Download transcript

Summary

Zoom’s slow revenue increase may show how the company is changing. (00:12) Asit Sharma and Deidre Woollard discuss: - Why Zoom is more than a videoconferencing company. - What happens when a company’s growth slows. - How big-ticket item sales are impacting Lowe’s and Best Buy. (14:52)  Alison Southwick and Robert Brokamp share some financial gratitude from a motley collection of Fools. Companies discussed: ZM, NOW, CMG, LOW, AMZN, HD, BBY Claim your dividend report here:  www.fool.com/dividends Host: Deidre Woollard Guests: Asit Sharma, Robert Brokamp, Alison Southwick Producer: Mary Long Engineers: Tim Sparks, Rick Engdahl Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Slow growth isn't always the worst news. Motley Full Money starts now.

0:09.3

Welcome to Motley Full Money. I'm Deedra Willard here with Motley Full Analysts,

0:16.5

Aset Charma. Aset, how you doing today?

0:18.6

Great, Dydra. How are you doing?

0:20.3

Doing well, getting prepared for a little bit of a break but we've got a lot of

0:25.3

earnings before we do that big one coming tonight with invidia but let's talk about

0:30.0

Zoom that reported yesterday afternoon. This one, you know, the pandemic

0:36.0

darling, right? And we aren't seeing huge growth here, but they're making

0:39.6

steady improvement in a bunch of different areas, they're growing enterprise, what makes you

0:44.8

feel positive about Zoom even though this isn't the growth story we had during the

0:49.2

pandemic?

0:50.2

They try I think what makes me feel positive, let's put this on the plus side of the ledger is the company is doing what it said it would do.

0:57.0

Eric Yon, the CEO, and Zoom's management team have been insistent over the past several quarters that they need to improve with enterprise customers and just let the sort of retail customer segment of their business do what what it's gonna do. They're experiencing churn there, although that's decreased some.

1:16.9

And they've made progress there. I think that this enterprise growth, we saw, we saw 5% in year-year growth in accounts that's

1:27.7

decent but pay a little more attention to that 100,000 plus in annual contract value segment that was one hundred thousand plus in annual contract value segment that was up about

1:35.5

14% this quarter and this cohort contributed like 29% of total revenue. Now if you follow software service models and cloud

1:46.7

companies you know that successful businesses are often growing their

1:51.9

hundred thousand plus customers at much faster rates like say 20%

1:56.3

plus year over year but for growth challenged Zoom it's still a positive.

2:00.8

Well and I think that that it wasn't what Zoom maybe started out

2:05.3

to be because the thing that boosted it during the pandemic

2:07.7

was, of course, those retail customers.

...

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