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Before Breakfast

Skip the feedback sandwich

Before Breakfast

iHeartPodcasts

Self-improvement, Education

4.51.5K Ratings

🗓️ 13 January 2020

⏱️ 6 minutes

🧾️ Download transcript

Summary

Give constructive feedback with a more authentic approach

Transcript

Click on a timestamp to play from that location

0:00.0

My name is Payne-Linsy. Throughout my career, I've had the chance to travel all over the place,

0:04.7

investigating true crimes, researching the unexplained, and I've been able to meet some of the most truly interesting people,

0:10.7

and I've decided to sit down with them and pick their brains.

0:13.4

We're going to talk about life, death, unsolved crimes, the supernatural.

0:18.1

There's something here.

0:19.2

Truly something going on.

0:20.6

And honestly, just whatever the hell is on our minds. Wait a minute. We should be very happy. going on Now, listen on the I Heart Radio app, Apple Podcasts, or wherever you get your

0:34.3

podcast. Welcome to Before Breakfast, a production of I Heart Radio.

0:47.0

Good morning. This is Laura. Welcome to the Before Breakfast Podcast.

0:49.0

Today's tip is to skip the sandwich method of giving feedback and try something a little more effective and authentic.

0:58.0

Giving feedback to employees or colleagues can be challenging.

1:02.0

No one really likes having difficult conversations. employees or colleagues can be challenging.

1:07.5

No one really likes having difficult conversations even when something definitely needs to change.

1:14.8

Consequently, organizations often train new managers to give what is known as the feedback sandwich. You start with something positive about the person.

1:17.8

Then you share the negative feedback.

1:20.1

Then you end with something positive again.

1:25.2

This approach has its merits. Sometimes hard news is easier to swallow in the middle of compliments.

1:29.7

But the approach can feel inauthentic,

1:31.8

especially if the person knows something unpleasant is coming.

1:35.8

The compliments can totally get lost in this sense of dread.

1:40.5

Or occasionally, though much less often, this approach is completely ineffective if someone

1:46.4

who isn't terribly self-aware, here's the compliments and decides that the negative feedback

...

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