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Marketplace All-in-One

Signing up for Social Security may soon feel like a trip to the DMV

Marketplace All-in-One

Marketplace

News, Business

4.51.4K Ratings

🗓️ 19 March 2025

⏱️ 7 minutes

🧾️ Download transcript

Summary

Changes to the way we sign up for Social Security will require more people to show up to field offices in person. The new policy is intended to curb fraud but will add friction to the process and may lead to delays and denials. Plus, a presidential appointee has removed more than a dozen board members at Fannie Mae and Freddie Mac. Then, is that band merch or a soccer jersey?

Transcript

Click on a timestamp to play from that location

0:00.0

For has it really been 36 years, Marketplace has provided free, accessible information about the economy, with sometimes a sense of humor.

0:08.4

Right now during our March fundraiser, donate $20 or more and pick up a tote bag featuring a classic Marketplace ad from back in 1989.

0:18.1

Get a piece of our past while helping us plan for the future. Check out the tote bag

0:22.8

and make your gift right now at marketplace.org slash donate. Will signing up for Social Security

0:30.4

become like a charming trip to the Department of Motor Vehicles? I'm David Brancaccio in Los Angeles.

0:37.1

Changes to the way we sign up for Social Security will require many more people to show up in

0:42.7

person at field offices.

0:44.6

The new policy is intended to curb fraud, but will add friction to the process that could

0:49.0

lead to delays and denials.

0:50.9

Marketplace's Nancy Marshall-Genzor reports.

0:53.5

The Social Security Administration says starting March 31st, there will be additional identity

0:59.0

requirements for people applying for benefits or changing their direct deposit information

1:03.9

by phone. They'll have to use what the agency calls Internet ID-proofing. If applicants

1:09.3

don't have access to the Internet, they'll have to make

1:12.0

in-person appointments at Social Security field offices. Nancy Altman, president of the advocacy group

1:18.2

Social Security Works, says that could be difficult. People who are seniors, people with disabilities

1:24.3

often have mobility issues. They may live in rural areas far away from a field

1:29.9

office. For those who can travel, Altman says the new ID system will lead to as many as 85,000 more

1:36.5

in-person visitors per week to field offices that already have long wait times. Acting Commissioner

1:43.3

of Social Security Lee Dudec says the new ID policy is not intended

1:48.1

to hurt applicants and...

1:50.1

We'll monitor the situation closely, and if it is to the detriment of our citizens that we serve,

...

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