3.9 • 7.6K Ratings
🗓️ 21 April 2025
⏱️ 41 minutes
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Layla Santanello, a young mother from Tennessee, was last seen on June 27, 2023, in a field next to the Americourt Hotel.
Employees and guests reported that she appeared erratic and paranoid. Surveillance footage captured Layla walking around the hotel, reportedly knocking on doors and searching for someone.
The events leading up to her disappearance began on June 24, three days earlier. Jennifer Santanello, Layla’s mother, received a message from Layla’s Facebook account. The message, sent by Layla’s boyfriend, asked if Layla was in jail or the hospital, saying he hadn’t seen her in more than 24 hours. Later that night, Layla messaged her mother from the same account, writing, “I’m fine mom,” and adding, “I been with a friend. I don’t have a phone to text or call. I’m using someone else’s.”
About two weeks later, a series of strange Cash App requests were sent from Layla’s account to both her stepmother, Brittany Zeitler, and her mother. One request for $100 included the subject line “twlmg.” Several more requests followed in quick succession with the same subject line. Jennifer sent $1 to the account and asked if Layla was okay. As the transactions continued, she came to believe that “twlmg” meant “they won’t let me go.”
Another message allegedly read, “We have Layla. She owes a drug debt, and if she doesn’t pay, you’ll find her chopped up into pieces.”
Joining Nancy Grace today:
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0:00.0 | Crime Stories with Nancy Grace. |
0:06.7 | The family of a missing woman last seen running barefoot from a hotel just told she would be |
0:15.1 | chopped into pieces and a sick ransom text. |
0:20.9 | I'm Nancy Grace. |
0:21.8 | This is Crime Stories. |
0:22.9 | Thank you for being with us. |
0:24.5 | Layla Santonella is a young Tennessee mom living with her boyfriend Michael and baby daughter Nova. |
0:29.5 | Things take a turn when Layla and her boyfriend get into an argument and Layla leaves the house. |
0:46.4 | This is Layla Santinello, a young mother from Kingsport, Tennessee, who hasn't been seen in nearly two years. Layla is mom to now four-year-old Nova Grace, who now lives with her grandmother, |
0:52.5 | Jennifer Santinello. |
0:56.5 | Jennifer, Laila's father, George Emmett, and stepmother, Brittany Zeitler, are all desperate to |
1:02.0 | bring Layla home and reunite her with her daughter. Where is Leila? Again, thank you for being |
1:08.3 | with us tonight in our search for missing mom lella what do we know |
1:14.1 | joining me and all-star panel to make sense of what we're learning right now but first listen to |
1:19.9 | this she had the suit on and there was a pink teddy bear exactly like literally the same color and everything. |
1:29.3 | And he was sitting in the chair and he was holding her like this, right? |
1:33.3 | And he had his other arm like this, just in his lap. |
1:36.3 | I took the pink teddy bear and I put it in the arm. |
1:39.3 | I took a picture because I looked like you had two teddy bears. |
1:42.3 | There you see Lila telling a story about her most precious prize, |
1:48.8 | and that would be her daughter, Nova Grace, |
1:51.4 | talking about a pink teddy bear. |
... |
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