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Afford Anything

Secrets to Getting Promoted, from Harvard Business Alum Leslie Zane

Afford Anything

Paula Pant | Cumulus Podcast Network

Entrepreneurship, Business, Investing

4.63.4K Ratings

🗓️ 13 September 2024

⏱️ 87 minutes

🧾️ Download transcript

Summary

What can M&Ms, McDonalds, Harry Potter, Aquafina, Taylor Swift, Jeopardy, and Bed Bath & Beyond teach us about landing a dream job or securing a promotion? Plenty. Imagine you're at a job interview. You've rehearsed your answers, polished your resume, and you're feeling confident. But what if the key to landing that job isn't just about your skills and experience? What if it's about how you make people feel? How you make people feel is your brand, Zane says. That's what Leslie Zane, a Harvard Business School alum and prominent branding expert, talks about in this interview. She says that whether you're trying to get a new job, a promotion, or more customers for your small business, it all comes down to how you build your personal brand. Zane breaks it down into three main ideas: be salient, be relevant, and be distinctive. Being salient means making sure people remember you. It's not just about doing your job well, but about connecting with people all over your company. Zane gives an example of a dental hygienist who calls patients after their appointments to check on them and offer advice. This extra touch helps the hygienist stick in people's minds. Being relevant is about focusing on the good stuff. Zane says if you make a mistake at work, don't dwell on it. Instead, do more good things to push out the bad memory. She talks about how McDonald's dealt with rumors about "pink slime" in their food. Instead of denying it over and over, they started showing how they make their food with fresh ingredients. This helped people forget about the pink slime and think about good things instead. Being distinctive means standing out, but in a way that still feels familiar. Zane tells a story about the game show Jeopardy. When the longtime host Alex Trebek died, the producers tried inviting different celebrities to host the show. But viewers didn't like it. The ratings only rose when they chose Ken Jennings, a former champion contestant, as the new host. He was familiar enough that viewers felt comfortable with him. Zane also talks about how these ideas can help small businesses. She says it's important to reach out to new customers, not just focus on the ones you already have. She suggests finding ways to connect your business to things that people already enjoy. If you run an accounting firm in Kansas City, for example, you might talk about local sports teams or famous barbecue to help people feel a connection to your business. Throughout the interview, Zane emphasizes that building a strong personal brand isn't about bragging or being fake. It's about creating genuine connections with people and consistently showing your best qualities. You’re creating buzz about yourself. The more positive connections you make, the stronger your brand becomes. Zane's advice goes against some common ideas about marketing and self-promotion. She says you don't need to stick to just one thing or only target a specific group of people. Instead, she encourages reaching out to as many people as possible and finding ways to connect your skills or business to things they already care about. Timestamps Note: Timestamps will vary on individual listening devices based on dynamic ad lengths 0:00 - Importance of becoming a personal brand for career growth 6:04 - Tapping into the instinctive mind 8:54 - How brands grow in people's minds 13:40 - Situational salience using M&M's example 18:40 - Why Harry Potter is a salient brand 24:23 - Three key elements of building a personal brand 29:20 - McDonald's addressing negative brand associations 35:40 - Be distinctive, not unique 41:00 - Jeopardy! host change and brand continuity 46:56 - Creating buzz about yourself at work 52:40 - Why core customers can be a business trap 57:20 - Handling negative feedback or associations 1:02:40 - Tips for standing out in job interviews For more information, visit the show notes at https://affordanything.com/episode540 Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:14.0

Maybe you want to convince your boss to give you a raise and if they don't you're going to jump ship or maybe you want to convince your client to take you on because you have a great project proposal and you think that your business could serve them well and earn some great money in return. How do you convince your boss or

0:20.9

convince clients or colleagues of something that you think is the right move.

0:27.0

We are going to learn all about persuasion from someone who is skilled at branding and marketing,

0:34.0

but who also says the traditional methods of marketing

0:37.8

are a little outdated.

0:39.2

Leslie Zane is the author of The Power of Instinct

0:42.2

and a graduate of Harvard Business School.

0:44.7

She joins us right now.

0:46.7

Welcome to the Afford Anything Podcast, the show that understands you can afford anything but

0:55.0

to not everything.

0:56.0

to your time, your focus, your energy,

0:58.0

any limited resource that you need to manage.

1:00.0

So, what matters most and how do you make choices accordingly?

1:04.0

Those are the two questions this podcast is here to solve.

1:07.0

We cover five topics, financial psychology, increasing your income, investing,

1:12.0

real estate and entrepreneurship.

1:13.4

It's double eye fire.

1:15.2

Welcome to the show, Leslie.

1:16.8

Thank you so much for having me, Paul.

1:18.5

It's a pleasure to be here today on the Afford Anything podcast.

1:22.2

Oh, I'm so glad that you're here.

1:24.0

Let's dive right in.

...

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