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Office Ladies

Second Drink: Customer Survey with Stephen Merchant

Office Ladies

Audacy & Jenna Fischer and Angela Kinsey

Comedy, After Shows, Tv & Film

4.888.3K Ratings

🗓️ 27 April 2026

⏱️ 83 minutes

🧾️ Download transcript

Summary

This week we’re breaking down Customer Survey, and the ladies interview Stephen Merchant! Stephen shares with us how he met Ricky Gervais and came to co-create the UK version of The Office, along with directing this very funny episode. When both Jim and Dwight get bad customer survey reviews, they team up together to uncover the truth behind who's calling them arrogant and smudge. Angela shares her struggle with that "hand-plowed field" scene and Jenna talks about the infamous moment between Pam and Alex, and of course, there's talk about those fakey, tiny Bluetooths. So get in! It’s time to peel into a parking spot and listen to this legendary episode. Office Ladies Website - Submit a fan question: https://officeladies.com/submitaquestionFollow Us on Instagram: OfficeLadiesPodFollow Us on YouTubeFollow Us on TikTok To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Transcript

Click on a timestamp to play from that location

0:00.0

Welcome to our second drink of customer survey and not toot our own horn, but here I go.

0:08.4

Toot to to toot. This is a fantastic episode, lady. It is. It really actually is, yes.

0:14.9

Stephen Merchant joins us on the podcast. It's such a fun interview. He shares how we met Ricky Jervais

0:20.5

and then how they came to

0:21.9

co-create the UK version of the office. And then we, of course, ask him all about directing

0:27.4

this hilarious episode. And he shares the inspiration for that amazing butt liquor scene.

0:33.1

And when we asked you all what your favorite scene was from this episode, so many of you wrote in

0:38.8

to say that it was the butlicker scene.

0:41.3

For example, Miranda D from Australia said, ladies, my favorite moment from this episode is the

0:47.4

bit where Dwight, Michael, and Jim are in the conference room doing the mock phone call.

0:51.7

It is so hilarious seeing Michael and Dwight get so lost in the bit,

0:56.2

especially because Michael is showing his love of improv. Yes, and Arena E from Los Angeles says,

1:03.6

Office Ladies, I have been a listener since the beginning, and I love everything about the show.

1:08.0

Thank you, Rina. And she goes on to say, I finally decided to go back

1:12.2

to the first drinks. Is that a thing? Of the show? So I could submit all the questions I'm always

1:18.4

thinking of when I listen. I have been waiting for this episode to get to second drink so I could

1:23.3

tell you this. My husband and I find the line, butt licker, our prices have never been lower.

1:29.1

So funny. So you know how sometimes a dog will just decide to lick their butt at the most

1:34.6

inappropriate time? Every time our dog does this, we say to him, Rusty, have your price has never been

1:40.9

lower? Very confusing to anyone who doesn't get the reference, but hilarious to

1:46.3

us every time. Love, love, love the podcast and your incredible camaraderie with one another.

1:52.5

Well, Rebecca L from Maryland wrote in to say that, first of all, Rebecca also loved the

...

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