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Before Breakfast

Second Cup: When you bill time

Before Breakfast

iHeartPodcasts

Education, Self-improvement

4.51.5K Ratings

🗓️ 15 January 2022

⏱️ 7 minutes

🧾️ Download transcript

Summary

Maximize focus when distractions abound

Transcript

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0:00.0

This is an I-Heart podcast.

0:08.0

Welcome to Before Breakfast, a production of IHeart Radio.

0:13.0

Good morning. This is Laura.

0:17.0

Welcome to the Before Breakfast podcast.

0:20.0

Today's tip is for those of you who build time for a living.

0:24.7

There is a big debate about whether this is the right approach to serving clients, but if you do it,

0:29.7

certain practices can help make sure that you are more efficient and focused during the time you plan to work.

0:37.2

Whenever I tell people to track their time, I suggest they

0:41.0

think of themselves as lawyers billing their time to different projects. Intriguingly, many

0:47.0

actual lawyers with billable hour quotas refuse to do this exercise. They get so accustomed to

0:54.1

thinking of their work days in billable

0:55.9

chunks that the idea of doing it for all their time, even for just a week, seems awful. Some do it,

1:04.0

but very grudgingly. I find this fascinating because on some level, many jobs have an expectation of a certain number

1:12.5

of working hours. Yet putting a billable hour quota on it somehow makes life feel like a race

1:18.9

against the clock. In any case, having an expectation of billable hours can make life stressful

1:25.6

during times when it is hard to bill hours. I was reminded

1:30.2

of this when I got a note recently from someone whose law firm, like so many companies, had gone

1:34.6

virtual during the pandemic. Many of the firm's lawyers were supervising virtual learning or had kids

1:40.5

who were around a lot more than in the past, and the net result was a reasonable amount

1:45.5

of household distraction. Same as everywhere, right? But the firm could see it in their billable hour

1:52.3

totals. People either didn't bill as much as they would have been, possibly leaving clients

1:57.6

short-staffed, or they worked a lot of nights and weekends, which can, over time, lead to burnout.

...

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