Second Cup: Ask for stories, not advice
Before Breakfast
iHeartPodcasts
4.5 • 1.5K Ratings
🗓️ 13 June 2026
⏱️ 4 minutes
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Summary
Experts are most helpful when explaining the choices they made
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Transcript
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| 0:00.0 | This is an I-Heart podcast, guaranteed human. |
| 0:08.0 | Welcome to Before Breakfast, a production of IHeart Radio. |
| 0:13.3 | Good morning. This is Laura. |
| 0:17.4 | Welcome to the Before Breakfast podcast. |
| 0:20.5 | Today's tip is to ask experts for stories, not advice. |
| 0:26.3 | People often can't articulate exactly how they do what they do, but they can tell you what they did. |
| 0:34.5 | And often, that is more helpful. Today's tip, like a few others this week, comes from |
| 0:41.6 | Scott H. Young's new book, Get Better at Anything. This book shares strategies for how people |
| 0:48.4 | actually learn and improve. Young notes that one of the best ways to figure out what experts know is to talk with them. |
| 0:57.0 | But not every expert is a natural or even a particularly skilled teacher. |
| 1:04.0 | People have a lot of difficulty reporting on their own cognitive processes. |
| 1:09.0 | They skip steps in the retellingelling because it seems obvious to them. |
| 1:15.1 | But the nature of being an expert is that what seems obvious to you may not be obvious to everyone else. |
| 1:25.1 | One way around this is not to ask for advice. Ask for advice and you might get a sermon, |
| 1:31.3 | Young writes, when what you want to hear is the knowledge they think is too obvious to be worth |
| 1:37.8 | mentioning. So instead, ask for stories. Ask an expert to recount a particularly challenging incident. Telling |
| 1:48.7 | stories focuses on the concrete details of when decisions occurred, how they were made, and what the |
| 1:56.0 | consequences were, in ways that asking for generic advice or routines often omits, Young says. |
| 2:04.0 | Young suggests that a good protocol is to act like a journalist, preparing for a story, |
| 2:10.8 | focus on gathering facts, establishing a timeline, and walking through the decisions step by step. |
| 2:18.9 | This provides the raw material for asking follow-up questions to investigate why the expert made certain choices. |
| 2:27.8 | A focus on the facts tends to highlight details of a story that may be obscured when simply asking for the broader lessons from the |
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