meta_pixel
Tapesearch Logo
Log in
No Fun with Jen Kirkman

SEASON 1: EPISODE 2 RE-RELEASE “Customer Service is Dead and Small Talk is Killing Me.”

No Fun with Jen Kirkman

Misfit Toys

I Can Barely Take Care Of Myself, 485516, Arts, Performing Arts, I’m Gonna Die Alone (And I Feel Fine), I Know What I’m Doing And Other Lies I Tell Myself, Comedian, Society & Culture, Ast Records, Just Keep Livin’?, 396180, Personal Journals, Comedy

4.82.5K Ratings

🗓️ 13 April 2023

⏱️ 41 minutes

🧾️ Download transcript

Summary

This week: In a throwback episode from 2012 - the second episode ever of this podcast….Jen has big thoughts on Customer Service and she is a friend of the worker. Jen was a waitress, cashier, someone who stuffed chocolates in a tin, a ticket taker, a barista and so many other things in life. This is back when you had to make eye contact, not mumble and not engage in small talk. There's a tale of an aggressive yogurt parfait, the joy of complaint letters and life lessons from the fastest cashier from 1988.


IN THE MONTH OF APRIL IF YOU JOIN PATREON - YOU WILL GET 15% OFF FOR JOINING FOR THE YEAR AND IF YOU JOIN AT THE $5.99 PER MONTH LEVEL YOU GET A COOL NO FUN TOTE BAG! Sign up here: patreon.com/jenkirkman


See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Transcript

Click on a timestamp to play from that location

0:00.0

Miss Fit toys

0:30.0

Hi, welcome to

0:37.0

Sorry

0:40.0

I still can't get used to this. This is episode two of I Seam Fun, the diary of Jen Kirkman podcast.

0:51.0

Now I'm laying in my bed. I think the first episode I was, I think I said I was laying in my bed, but I was lying to you. I'm sitting.

0:58.0

I was sitting in my bed. Now I'm actually under the covers laying in my bed talking into a microphone.

1:08.0

I feel like Osama bin Laden when he was in the caves. Do you remember that are you all, are you kids, kids out there, kids old enough to remember?

1:19.0

The Osama bin Laden tapes he would release. He would hold a microphone that looked like it was hooked up to a karaoke machine. I am not the first person that's made that joke, but I don't think it is cemented in amazement anywhere.

1:33.0

I don't think I'm killing anyone's act.

1:37.0

But he would stand there and do his, hold one finger up in the air and hold the mic and do his little speeches. I feel like him, except I don't have a finger in the air. I'm just kind of laying on my hand.

1:49.0

But I'm talking into it just looks like it, it all it is. It is this wonderful thing I use that records podcasts, but if you just saw black and white footage of what I'm doing, it would look like a crazy person recording their manifesto.

2:05.0

And like, oh, that's how she did it. She got into bed and started talking to a microphone.

2:11.0

But listen up with the self conscious stuff. You know, get over it, right? You're over it. You tuned in again.

2:19.0

So why am I acting like, oh, who made me do this? Nobody. So here we go.

2:26.0

All right. So here's what I want to talk about this week. I want to talk about customer service, the epidemic that is going on a customer service.

2:35.0

On many levels, I don't even really know where to be. I'm just going to say, I have worked and I am not making fun of customer service people. I just popped my seat.

2:47.0

I'm not talking about customer service people. I'm not like, oh, look at those pigs at the cash register folding t-shirts at the gap. I'm not doing that. I have worked so many customer service jobs. I was a cashier at grocery stores.

3:01.0

I worked at coffee shops. I was a waitress. I can't remember. What else is customer service technically? Those are the big three. Okay.

3:11.0

In my day. All right. I was the fastest cashier at Roach Brother supermarket in need of Massachusetts. I got a job at 14 this summer before my freshman year in high school. I got a job.

3:24.0

I don't even think I remember anyone saying get a job. I think it was just like, I guess I'm an adult now. Like, I had a job. It just seems odd to me to have a job as a teenager.

3:34.0

Unless you're like, my family was poor and I had to contribute like that wasn't the case with me. Now, my family was not rich. We lived in a very uphol.

3:45.0

Uphol. God. I'm not editing that out. We grew up in a very upper middle class town. Okay. My mom hates when I talk about this stuff. You make your father upset because he feels like he can't like you're saying he didn't provide for you.

...

Please login to see the full transcript.

Disclaimer: The podcast and artwork embedded on this page are from Misfit Toys, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of Misfit Toys and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.

Copyright © Tapesearch 2026.