Welcome to the business buffet side dish.

This is a quick snack on a specific area of business.

Today, we will present a concise element you need to run your business.

Remember to visit business buffet.page or listen to wherever you get your podcast.

It's snack time.

Hello again and welcome to another episode of the side dish, part of our business buffet, suite of meals.

Oh, I like that suite of meals.

Is that S-W-E-E-T or S-U-I-T-E?

Yeah, so when Ed records his side dishes, he doesn't have me staring right at him rolling his eyes.

So here's the deal.

We've talked a lot about customer service on the business buffet.

In fact, our very first episode was all about it.

Today, I need to share a story that I recently experienced with a winery.

Have I ever mentioned I love wine?

I mean, I really love wine.

So Shelly and I probably have wine every day.

I would say we have a passion for wine.

We're not wine connoisseurs,

but we do like a good glass of wine.

We'll have it while we make dinner.

We have it with dinner after dinner on the

deck. It doesn't really matter. And so I recently became a member of the Cave B winery. And today I

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