Sam Taylor & Paul Merrey: KPMG: Generative AI - the insurer’s guide (267)

InsTech - insurance & innovation with Matthew Grant

InsTech

Entrepreneurship, Investing, Business

4.8 • 50 Ratings

🗓️ 1 October 2023

⏱️ 30 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Chat GPT was launched a year ago in November 2022, and its existence has consistently brought to the forefront questions surrounding adoption and implementation of AI and technology. It comes as no surprise that insurers are increasingly exploring new opportunities made possible by generative AI. In this podcast, Matthew Grant speaks to Sam Taylor and Paul Merrey from KPMG to discuss how generative AI tools can be integrated into the insurance industry. The conversation covers the importance of education and experimentation with regards to the implementation of AI, as well as the exciting developments occurring as a result of KPMG Ignition as well as Microsoft Copilot. Key talking points: How the insurance industry is embracing generative AI Why technology moves quickly and then slowly How generative AI can help people do their roles better Chat GPT the librarian KPMG’s Summer of AI: educate, adopt, and infuse artificial intelligence Why experimentation is key to understanding the power of generative AI Want to learn more? Find below links to some key reading recommended by Sam Taylor and Paul Merrey on topics covered in this week’s podcast: Generative AI: From buzz to business value - 2023 KPMG Generative AI Survey Report KPMG/ Microsoft collaboration Insurance and Artificial Intelligence - the benefits and ethical considerations: Strategic Implications of Generative AI Trust in Artificial Intelligence: A global study (kpmg.com) If you like what you're hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning. To find out more about InsTech, our membership and offerings visit www.instech.co or contact us [email protected] Continuing Professional Development - Learning Objectives InsTech is accredited by The Chartered Insurance Institute (CII). By listening to any InsTech podcast, you can claim up to 0.5 hours towards your CPD scheme. By the end of this podcast, you should be able to meet the following Learning Objectives: Identify key areas in which generative Artificial Intelligence can be implemented into the insurance industry Explain the positive and negative aspects of moving toward greater integration of Artificial Intelligence and Large Language Models List some of the recent technological advancements in the insurance industry If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 267 page of the InsTech website or email [email protected] to let us know you have listened to this podcast. To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.

Transcript

Click on a timestamp to play from that location

0:00.0	Paul Sam, it's great to be here. I love doing these face-to-face interviews or discussions,
0:05.6	and you've got an amazing facility here. What are you doing here with all of these breakout rooms
0:09.2	and recording studios? Oh, well, this is our ignition centre. So this is what we use with clients
0:14.6	to break through some of the challenging problems that they've got through the facilities that we've
0:19.4	got here, puts them in a different
0:21.2	frame of mind we've got the sprint rooms for breakout sessions we can put the technology together
0:26.1	with any other data and insights that we're coming together and really try and move some of the
0:31.7	thinking forward and it's a really fun space to it working sam you built it i believe i built elements
0:36.9	of technology,
0:37.6	for sure. We worked globally with other ignition centres as well. So it's a commonality in the way
0:42.1	we use these centers. So a great part of the role.
0:59.0	Hello and welcome Matthew Grant here. this week we're taking another look at what insurers are doing with chat GPT, Bard and other generative AI tools. Now, KPMG has been
1:04.9	now talking to his clients and partners this year to learn directly from the people leading these
1:09.2	companies and I was delighted to be asked to join Paul Mary for one of the round tables he leads and
1:13.5	so was able to hear directly firsthand what people were saying.
1:16.6	For this episode, I popped back over to the KPMG offices in Canary Wharf, London, to talk
1:21.3	to Sam Taylor and Paul Mary in person to find out what's going on and a hint of what is to come
1:26.1	in the next few weeks with the release
1:27.9	of Microsoft's co-pilot with whom KPMG is partnering. We've also got some tips in here on how
1:32.9	to get the best out of generative AI and how to help your colleagues learn and discover the potential
1:37.7	for generative AI use in your business. Now, we're delighted to have KPMG as a member of
1:43.2	Instech and today we're working with
	...

Please login to see the full transcript.

Previous episode | Next episode

Disclaimer: The podcast and artwork embedded on this page are from InsTech, and are the property of its owner and not affiliated with or endorsed by Tapesearch.

Generated transcripts are the property of InsTech and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.