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My Duvet Flip by Jack Parsons

Sales Director at Utility Aid: Kindness Over Ego and Why I'm Helping Reshape UK Energy for Good

My Duvet Flip by Jack Parsons

Jack Parsons

Business, Careers

4.25 Ratings

🗓️ 20 June 2025

⏱️ 44 minutes

🧾️ Download transcript

Summary

Episode Guest:

Sally-Ann Beaver is the Sales Director at Utility Aid, where she champions energy solutions for charities and not-for-profits. With a deep passion for people and decades of experience, she’s dedicated to creating impact through kindness, leadership, and advocacy.


Episode Timestamps:

0:00 Introduction

0:54 Welcome Sally-Anne Beaver to My Duvet Flip

1:48 First job and early lessons from youth training

3:10 Lifelong learning in a changing energy industry

4:17 Facing self-doubt and proving yourself without a degree

5:25 From overlooked to empowered: Sally-Anne’s turning point

6:35 The power of support and building strong teams

7:46 Mistakes, accountability, and growing from conflict

9:24 Becoming just a number in the corporate world

11:30 Starting over after 17 years and finding a new path

13:13 Rediscovering purpose through leadership

14:43 Politics and frustration in local government

16:08 Deprivation, emotional toll, and shifting focus

17:57 Why Utility Aid was the right move

19:47 Lobbying to help the most vulnerable

21:02 The unconventional route to Sales Director

23:40 Interview advice: how to stay grounded through multiple rounds

26:03 Spotting and nurturing potential in people

27:07 What exactly does a broker do for charities?

29:25 Real impact: saving millions for not-for-profits

30:02 What’s broken in the UK energy system?

31:43 The challenge of doing the right thing affordably

34:00 A call for better broker partnerships and discounted products

35:59 What's working well in the energy sector

36:37 Explaining the energy crisis in one word

38:48 Carrying the emotional weight of the crisis

40:04 What Utility Aid is doing differently

42:42 Sally-Anne's My Duvet Flip: making someone’s day worth it


Episode Partners

✈️ easyJet

Explore exciting career opportunities at easyJet, one of Europe’s leading airlines. Whether you're passionate about aviation, customer service, engineering, or corporate roles, easyJet offers a dynamic work environment focused on innovation and growth.

https://bit.ly/3yCRlNS


📊 Compare the Market

Discover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.

https://bit.ly/4i53Svj


Disclaimer:

The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.

The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.

Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.


If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-advice


If you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Transcript

Click on a timestamp to play from that location

0:00.0

Hi, my name's Sally Ann Beaver. I'm the sales director of utility aid. We employ over

0:05.7

eight people across the UK and this is my Deeravit. Did you have doubt growing up?

0:10.9

I think some of it is am I good enough? Just don't let anyone box you in, right?

0:15.4

When you mine a diamond, it looks like a piece of glass but it's only how you put and polish it.

0:19.2

What opportunity was you going for?

0:21.1

Maybe you think that person's a bit rough around the edges, but I can see potential there.

0:25.6

And it's about taking that spark and changing it from a spark into a burning firming,

0:29.6

letting that person grow like a phoenix.

0:32.6

What's your duvet flip?

0:34.6

What flips the duvet in the morning to get out of bed? My duvet flip is...

0:43.3

Hi, my name's Sally Ann Viva. I'm the sales director of Utility 8. We employ over eight people across the UK,

0:51.3

and this is my duvet flip. Hi Jack, lovely to meet you. Welcome is my dovet flip hi jack lovely to meet you welcome to my dove

0:57.8

flip how are we sallie ann very well thank you jack and i hope you are too oh i'm brilliant you

1:03.5

know you've got to be good haven't you for there's lots going on in the world and you have to

1:08.4

you have to show up with a bit of sunshine, especially on days like

1:11.5

this. Definitely. I'd say even more on days like this, you should walk around with a smile on your

1:16.5

face and just spread that little bit of happiness because that smile will go for miles and miles.

1:21.7

Absolutely. And you've done that today. You've come in with a big smile and I love it.

1:27.1

Thank you. Which is always, it's always

1:29.4

lovely to see good people of a kind. It's quite rare sometimes to find kind people. So,

1:35.7

thank you for showing up kindness of kindness and the cake. Yes, Marks and Spencers.

1:41.3

A little applaud. Marks and Spencers do make the best Easter applaud. Marks and Spencer do make the best Easter cakes.

...

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