S7 EP4: HERTZ HURTS
THE UPSIDE with Callie and Jeff Dauler
tentwentytwo
4.0 • 4.7K Ratings
🗓️ 4 March 2021
⏱️ 43 minutes
🔗️ Recording | iTunes | RSS
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| 0:00.0 | This episode is brought to you by Slack. With Slack, you can bring all your people and |
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| 0:26.9 | Slack.com slash DHQ. I am still shocked at how low my anxiety is for the road trip that |
| 0:36.9 | we are leaving on today. I'm excited about that. I almost wonder, like, I'm feeling |
| 0:43.3 | like this must be what life is like for people who don't have just generalized anxiety. |
| 0:49.7 | Like this is what it's like. Like there's, there's almost excitement. Even though I am |
| 0:55.3 | right now in the middle of what I would say is probably the worst customer service experience |
| 1:07.8 | I've had in my adult life. Is this about the car rental? It is. You know what? I realize |
| 1:17.5 | I'm going to try to explain it briefly, but basically we rented a car to drive up to New |
| 1:24.6 | York. And when I picked it up, there was a small rocket hit the windshield. And the guy |
| 1:32.7 | pointed it out to me and I was like, oh man, is that safe? And he goes, honestly, it's |
| 1:37.2 | been that way for two months. And it's going to be fine. I was like, okay. And as it was |
| 1:43.0 | driving home, I'm like, you know what? It probably will be fine. But this rental car isn't |
| 1:51.7 | cheap. Like the rental car for a week is the same price as a car payment would be for |
| 1:56.1 | a month. You know what I mean? So the rental car is not cheap. And I just don't want to |
| 2:00.2 | deal with it. Right. Especially if it starts to spread or whatever. I'm like, we're going |
| 2:05.3 | to colder weather. Yeah. And yeah. So I shouldn't have, I shouldn't have been okay with it. |
| 2:11.9 | So when I got home, I tried to reach customer service. It hurts rent a car. And it was |
| 2:17.6 | very, it was difficult to get through to anybody. And when I did get through, they were borderline |
... |
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