This is a story that my mom told me.

She heard this from a friend who claims that this happened to her.

Being a 9-1-1 operator is not exactly the easiest job out there.

The hours are long, the pays mediocre, and you get to experience a lot of grim stuff.

People calling in with their relatives dying in front of them.

Car crashes, and domestic abuse is a regular thing.

In spite of all of this, I enjoyed working as one.

I got to talk to a lot of people, and we formed a tight bond at my workplace, so I stayed

on for about 20 years, from my early 20s to my early 40s, before switching careers.

I've received countless calls over the years, but there is this one that sticks with me

to this day that still gives me chills just talking about it.

So here's my story.

I had just started my shift that would go from 6 p.m. to 6 a.m.

The office was pretty deserted at that point, with only a couple of other operators.

I logged in and started doing my thing, and the first hour was pretty standard.

Nothing major happening, but then at around 7 p.m., it call comes in, I answer the phone.

9-1-1, what's their emergency?

No answer.

Wait a couple of seconds before I speak up.

Hello, you've reached 9-1-1, how may I assist you?

Yes, I.

A voice appeared on the other line.

...