This podcast, it's a Costerton Touchstone production.

I'll tell you a funny thing about Deloitte.

My very first day at Deloitte, after the Chicago conference, which lasted a week, got to meet

everybody, genuinely liked everybody, still in touch with most of them.

And I went back to my new office in Tyson's Corner, Virginia, which is McLean, Virginia,

where the CIA is located. Niceest office I ever had in my life. Beautiful view of the Virginia

countryside, reserved parking space. I was making exactly double what I had been making at the

agency. Life is good. My very first day, the big boss calls the partner. I should

add, I was hired at what was called the senior manager level, so I was just one promotion away from

partner principal. Partners have accounting degrees, their CPAs. Principles are partners,

but who don't have their CPA. So I was just one promotion away from the principal level.

So he says, hey, we just got a tip that such and such happened. Get out there people and talk to your

sources. Well, that just meant picking up the phone and calling all the people, you know. I didn't

know anybody because this was my first day on the job. I started hearing ping, ping, ping, as everybody's

writing these intelligence reports and sending them around everybody. Wow, this is actually

really cool. People are calling all their sources. They're getting answers to these important

questions. It's going to allow Deloitte to make whatever decision they need to make for revenue

enhancement or new clients

or whatever, this is going to be fun. But there are a couple of things I'd like to do my way.

First of all, there was no standardized way to interview new hires. I said to the partner,

do you mind if I go talk to HR, like global HR on my own? No, knock yourself out. So I went to

HR, New York, I think it was. I said it would be immensely helpful if I could get a spreadsheet

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