Despite its incredible name, Ryanair gets a lot of hate online.

The best way to describe Ryanair is like that X that you shouldn't go. hate online.

The best way to describe Ryanair is like that X that you shouldn't go back to, but you just

know what you're going to get when you go back.

Ryan Air is a budget airline based in Europe, and it's known for its super cheap flights, some of which an a flown Ryanair you cannot make that call. It's also known for cramming passengers into tight seats and for

charging travelers extra for nearly everything like water, seat assignments, and baggage.

Passing by the dreaded Ryanair Carry On Checker,

all four of us have oversized bags.

Tensions are high.

I think for a lot of people who are flying, they're used to this idea that flying is, you know,

the customers first, you get maybe your free snack or your free drink, you, you know,

get treated as like a client.

That's our colleague Benjamin Katz, who covers the airline industry.

He recently interviewed Ryanair CEO, Michael O'Leary.

Ben says that O'Leary doesn't see customers the way most

airlines CEOs do. He was very distinct in saying that like we don't treat our

customers like yes, you know we give them a seat to fly on and that's the agreement

O'Leary has often said that he doesn't really care what customers think.

Is the customer always right? No, the customer is nearly always wrong.

And didn't he also say at one point that people who forget their boarding passes are idiots?

Oh, yeah, I mean he refers to customers as idiots a lot to you

refers to you know corporate partners as as idiots as well.

...