Coming to you from Great Smoky Mountains National Park, I'm Jason Eperson,

and it's time for the latest in RV and camping news.

How much water do you travel with in your RV's tanks? A viral Facebook post has

Jayco walking back emails to an owner stating that no water should ever be carried

in RV tanks while traveling. Peter Higgins had an issue with the Greywater tank

in his new Jayco travel trailer. The waistline was severed due to a manufacturing error.

The freshwater tank's strap was incorrectly installed, and the fresh tank fell onto the

Greytanks waistline. Higgins paid for the repair himself at a cost of about $400 and sought

reimbursement from Jayco under his warranty. In an email, Higgins provided to RV miles,

a Jayco representative responded to the claim asking for photos of the repair and a copy of

the invoice. The rep also wanted to know if Higgins was traveling with a full tank of water at

the time. Higgins responded that he had about a third of a tank of water on board. He always

travels with about a third of a tank of water. Incidentally, so do we, and so do most RVers,

I know. We've heard too many stories of people who've had their tanks fall out when they travel

with them full, but of course, you need some water to use the restroom and kitchen until you

reach your destination. Now, Jayco touts having the best manufacturers warranty out there,

and indeed, Jayco goes further than most in offering a two year overall warranty plus

three years on the structure of the RV. Most manufacturers only offer a single year.

But what good is the best warranty when your claims are denied for normal use?

The Jayco rep responded to Higgins with the following statement.

Quote, unfortunately, we do not advise that the customer drive with water in their tanks.

It adds extra weight when traveling and can cause the straps to break from all the movement.

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