Ross McColl, Head of Consultancy at Halo: How I Went from Graduate to Head of Consultancy in 6 Years

My Duvet Flip by Jack Parsons

Jack Parsons

Business, Careers

4.2 • 5 Ratings

🗓️ 20 May 2025

⏱️ 28 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Episode Guest

Ross McColl is Head of Consultancy at Halo Service Solutions (HaloPSA), where he leads enterprise software implementation and client success strategies. With over six years at Halo, he’s held roles across consultancy and APAC delivery. His background includes experience in finance, retail, and fundraising, bringing a well-rounded and client-focused approach to software consultancy.

Episode Timestamps

00:00 - Introduction: Ross McColl & Halo PSA

01:10 - Early Jobs: Paper Rounds & Resilience

02:45 - What Is a “Rough Job” & Why It Builds Character

04:00 - Motivation to Work Early & Earning Mindset

05:15 - Defining Hard Work: Productivity Over Hours

06:50 - How to Stay Focused and Work Smart

07:50 - The Power of Asking for Help

09:00 - Embracing Questions Early in Your Career

10:30 - From Economics Degree to Tech Industry

11:45 - Joining Net Help Desk (Now Halo) & First Impressions

13:00 - Leadership Vision at Halo & Paul Hamilton’s Influence

14:00 - Culture at Halo: Sports Team Energy & Collaboration

15:50 - The Halo Training & Progression Journey

17:00 - Failing the First Project and Bouncing Back

18:40 - Resilience and Growth at Halo

19:50 - Ross’s 6-Year Journey from Graduate to Manager

21:00 - Leading by Example, Not Title

22:20 - Hands-On Culture: Even the CEO Codes

23:30 - Flat Structure & Open Communication at Halo

24:50 - A Life Lesson from the CTO: “The Answer's Out There”

26:00 - Why Join Halo: Opportunity, Travel & Innovation

27:15 - Empowering Graduates to Lead & Create

28:00 - Final Question: Ross’s Duvet Flip

28:50 - Closing Thoughts & Gratitude

Episode Partners

Check out the latest from Halo:

https://halograduates.com and https://www.instagram.com/halonextgen/

Disclaimer:

The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates.

The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support. Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.

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Transcript

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0:00.0	Hi, my name is Ross McColl. I'm the head of consultancy for Halo PSA. We hire over 200 people across the world,
0:06.0	and supporting clients in all kinds of different regions, and this is my duvet flip.
0:10.0	You failed your first project.
0:12.0	Yeah, and there is a reason for it because there will be setbacks, but it's all about, you know, bringing others up, recovering, bouncing back, and, you know, making the most of it. For six in the bit years, you've gone from a graduate, failing your first project, to
0:25.6	managing a team of over 15.
0:27.6	The answer's always out there.
0:28.6	The answer's out there.
0:29.6	What's your dovet flip? What gets you out of bed in the morning to flip the dovet?
0:33.6	I think... Hi, my name is Ross McColl.
0:40.0	I'm the head of consultancy for HALA
0:41.7	We hire over 200 people across the world
0:44.9	and supporting clients in all kinds of different regions
0:47.5	And this is my do-Vainclay.
0:49.1	I've never met Jack before.
0:50.9	It's a little bit unknown.
0:52.1	I've seen the Paul Hamilton one, my boss.
0:54.2	I have a rough idea. Looking forward to it. All right, let's a little bit unknown. I've seen the Paul Hamilton one, my boss. I have a rough idea.
0:55.2	Looking forward to it.
0:56.6	All right, let's do this.
0:58.0	Ross, welcome to my dovee, Flip.
0:59.7	How are we?
1:00.3	Thank you.
	...

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