Welcome to Darin Daily on Demand, your most trusted resource to help you become better

every day.

Here's your success mentor, Darin Hardy.

In following up on the Metro session we had yesterday and the 99 1% divide between

talking and listening, I don't know expand on that this morning by sharing insights

gained from an interview with esteemed United States Army General Stanley McChrystal.

McChrystal explained that modern leadership is no longer command and control, but about

cultivating and coordinating the capabilities of others.

He explained, it used to be the leader who had all the information, had all the experience

and had all the insight.

When the leader came around and visited your post, they would be considered exalted and

all knowing.

Now, change is happening so fast, the leader is now the least informed person in each

barrack, heat or she visits.

This is true in your office as well.

Our people on the front lines are receiving and exposed to more inputs of responses and

reactions from clients, customers and members than ever before.

Each person's department is being affected by advancing technology and media influence

differently and in different ways.

Add to that, Stanley McChrystal was 46 years old on 9-11.

He related how he visited a Ranger platoon in Afghanistan.

He asked one young ranger, where were you on 9-11?

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