Responsible AI: Why Businesses Need Reliable AI Governance

Revisionist History

Pushkin Industries

Society & Culture, History

4.8 • 61.5K Ratings

🗓️ 17 October 2023

⏱️ 27 minutes

🔗️ Recording | iTunes | RSS

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Summary

To deploy responsible AI and build trust with customers, businesses need to prioritize AI governance. In this episode of Smart Talks with IBM, Malcolm Gladwell and Laurie Santos discuss AI accountability with Christina Montgomery, Chief Privacy and Trust Officer at IBM. They chat about AI regulation, what compliance means in the AI age, and why transparent AI governance is good for business.

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Transcript

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0:00.0	Hello, hello, welcome to Smart Talks with IBM, a podcast from Pushkin Industries, I heart
0:09.1	radio and IBM. I'm Malcolm Gladwell. This season we're continuing our conversation with
0:15.6	new creators, visionaries who are creatively applying technology and
0:19.7	business to drive change, but with a focus on the transformative power of artificial intelligence
0:26.0	and what it means to leverage AI as a game-changing multiplier for your business.
0:32.0	Our guest today is Christina Montgomery,
0:34.8	IBM's Chief Privacy and Trust Officer. She's also chair of IBM's AI Ethics Board.
0:41.6	In addition to overseeing IBM's privacy policy, a core part of Christina's job
0:47.2	involves AI governance. Making sure the way AI is used complies with the international legal regulations customized for each industry.
0:58.0	In today's episode, Christina will explain why businesses need foundational principles when it comes to using technology.
1:07.0	Why AI regulation should focus on specific use cases over the technology itself and share a little bit about her landmark
1:16.0	congressional testimony last May.
1:18.8	Christina spoke with Dr. Lorry Santos, host of the Pushkin Podcast, The Happiness Lab.
1:25.0	A cognitive scientist and psychology professor at Yale University,
1:30.0	Lori is an expert on human happiness and cognition. Okay, let's get to the interview.
1:37.0	So Christina, I'm so excited to talk to you today. So let's start by talking a little bit about your
1:43.8	role at IBM. What does a Chief Privacy and Trust Officer actually do?
1:48.0	It's a really dynamic profession and it's not a new profession, but the role has really changed.
1:54.0	I mean, my role today is broader than just helping to ensure compliance with data protection laws globally.
2:01.0	I'm also responsible for AI governance. I co-chair or AI ethics
2:05.8	board here at IBM and for data clearance and data governance as well for the
2:10.6	company. So I have both a compliance aspect to my role, really
	...

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