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Reliable Sources

Renee DiResta: Misinformation is a 'chronic condition.' Here's how to address it

Reliable Sources

CNN

News

3.41.4K Ratings

🗓️ 15 November 2018

⏱️ 39 minutes

🧾️ Download transcript

Summary

With another Facebook scandal erupting, thanks to a New York Times investigation, Brian Stelter talks with researcher Renee DiResta about misinformation and the tech companies. DiResta, the head of policy at Data for Democracy and director of research at New Knowledge, explains Facebook's missteps and describes how she studies the spread of "malign narratives." She says people should think of misinformation "as more of a chronic condition," not a fixable problem.To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0

What are we learning about misinformation and disinformation on Facebook?

0:06.0

Can these social media giants be trusted?

0:10.0

That's the topic on this week's reliable sources podcast.

0:14.0

I'm your host Brian Stelter.

0:16.0

And this weekly podcast is our chance to go more in depth

0:19.0

with media leaders and newsmakers.

0:22.0

There's a lot of news right now about Facebook as well as other platforms like

0:27.0

Twitter and how they are trying to respond to an ongoing pollution problem.

0:32.4

So much misinformation and

0:34.1

and hoaxes and threats that spread on social media. Renee DeResta

0:39.6

studies this for a living. She's the director of research at New Knowledge and the head of

0:43.5

policy at the nonprofit data for democracy. Renee, thanks for joining me today.

0:48.3

Thanks for having me, Brian.

0:50.6

Renee, every day I feel like there's another headline about bad practices, bad behavior, bad news

0:58.7

involving Facebook.

1:00.5

This week, of course, the middle of November here, There's a damning new story in the New York Times about how the company has tried to get out of crisis after crisis

1:10.0

How did you react to the New York Times story? What did it tell you?

1:13.0

Oh gosh, I was shocked. You think you're past shocked, but then you're not.

1:19.0

I was on the other side of that for a large part of 2017 and that's because those of us who research this problem

1:27.0

had begun to have a much clearer picture of what had happened on Facebook than the company was

1:33.4

was validating or was putting out.

1:34.7

And so we saw it as something that had had massive impact.

...

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