4.4 • 1.4K Ratings
🗓️ 21 February 2025
⏱️ 28 minutes
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0:00.0 | Here's the truth about AI. AI is only as powerful as the platform it's built into. Service Now puts AI to work for people across your business, removing friction and frustration for your employees, supercharging productivity for your developers, providing intelligent tools for your service agents to make customers happier. All built into a single platform you can use right now. |
0:23.4 | That's why the world works with ServiceNow. |
0:26.6 | Visit ServiceNow.com slash UK slash AI for people. |
0:33.2 | There's a lot of doom and gloom when it comes to predictions about our future with |
0:37.1 | artificial intelligence. |
0:38.9 | Think Terminator-style AI warfare. |
0:41.5 | Asta, baby. |
0:45.7 | Or, more personally, will it take away our jobs? |
0:49.5 | But Reid Hoffman has another take. |
0:52.2 | He's on the board at Microsoft. |
0:53.9 | He co-founded LinkedIn, and he was part of |
0:56.2 | the so-called PayPal Mafia as one of its earliest employees. Hoffman is cautiously optimistic about |
1:02.9 | the future of AI, even as he acknowledges that new technologies can be frightening at first. |
1:09.1 | When we have these kind of industrial revolution transitions, they can be difficult. |
1:14.5 | How do we steer towards the positive, towards the graceful, towards the more human outcomes? |
1:20.5 | I think is one of the things that we should be doing. |
1:22.2 | It's part of seeking the positive. |
1:24.1 | Hoffman calls himself a bloomer. |
1:26.2 | Not a doomer or a gloomer, somebody who believes that AI can make our lives better in countless ways. |
1:32.3 | He was an early backer of Open AI and is on the board of Microsoft. |
1:36.3 | Two companies that are making huge bets, investing billions of dollars into AI infrastructure |
1:41.3 | in the hopes that it will pay off, even as upstarts like |
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