Recode Decode: Patty McCord author of "Powerful"

Decoder with Nilay Patel

Vox Media Podcast Network

Technology, Business

4.3 • 3.2K Ratings

🗓️ 8 January 2018

⏱️ 68 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Patty McCord, the former chief talent officer at Netflix and author of that company's famous "culture deck," talks with Recode's Kara Swisher about her new book, "Powerful: Building a Culture of Freedom and Responsibility." McCord recalls how CEO Reed Hastings convinced her to work at Netflix and how they developed the principles of the company's culture over many years — which Hastings unilaterally published online, generating millions of downloads. She also talks about the common mistakes companies make when hiring and firing, why coddling employees with Google-style perks is overrated and how businesses can make lasting change in the aftermath of the #MeToo movement. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Transcript

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0:00.0	Recode Radio presents Recode Decode coming to you from the Vox Media Podcast Network.
0:06.5	Hi, I'm Cara Swisher, Executive Editor of Recode.
0:10.5	You may know me as someone who thinks Netflix House of Cards is too calm these days, but
0:15.6	in my spare time I talk tech and you're listening to Recode Decode, a podcast about tech and
0:19.5	media's key players, big ideas and how they're changing the world we live in.
0:23.5	You can find more episodes of Recode Decode on Apple Podcasts, Spotify, Google Play
0:27.5	Music or Ever You Listen Your Podcast or just visit recode.net-podcastsformore.
0:33.7	Today in the red chair is Patty McCord, the former chief talent officer at Netflix.
0:39.0	She's the author of a new book called Powerful, building a culture of freedom and responsibility.
0:44.0	It's about how to fix human resources, motivate employees and run companies better.
0:48.4	Patty, welcome to Recode Decode.
0:50.3	Thank you, I'm glad to be here.
0:51.3	So, let's just talk about Netflix.
0:53.1	It's been famous for its culture.
0:55.6	I want to go into your background and how you got there and stuff like that.
0:58.4	But I want to underscore, Netflix is very well known for creating the culture that led to
1:03.8	it, especially with Reed and the group of you who are very cohesive for a long time.
1:07.4	So let's go, when you say Chief Talent Officer, you're ahead of human resources.
1:11.0	That's the new name for an old job, really.
1:13.2	But it's changed a lot and it's in the news all the time.
1:15.3	It's turned out to be a critical part of every company.
1:17.8	It's at the heart of troubles at Uber and other companies lack there of human resource
	...

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