Rare victory for bank fraud victim
Money Box
BBC
4.2 • 825 Ratings
🗓️ 12 January 2019
⏱️ 25 minutes
🧾️ Download transcript
Summary
Two banks have taken the unusual step of refunding a fraud victim all her money. With new rules for banks on this issue coming into force soon, is this a sign of things to come and are more victims likely to benefit? We hear from bank fraud consultant, Richard Emery, of 4 Keys international.
Economy Energy has become the ninth energy supply company to go bust in the last year. 235,000 customers are now being told to sit tight while Ofgem appoints a new supplier, but has the regulator opened up the market too much? We speak to one of its executive directors, Mary Starks.
And with Universal Credit complicating who does and doesn’t get free prescriptions in England, hundreds of thousands of people are being wrongly fined for not paying the £8.80 fee. We find out what it means for claimants and pharmacists and speak to Sandra Gidley, from the Royal Pharmaceutical Society.
Presenter: Paul Lewis Producer: Sally Abrahams Editor: Richard Vadon
Transcript
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| 0:00.0 | In Northern Ireland, from the late 70s to the early 90s, the IRA killed over 40 alleged informers. |
| 0:08.0 | But the man who often found, tortured and sometimes killed these people on behalf of the IRA |
| 0:12.0 | was himself an informer, a secret British army agent with the codename Stakeknife. |
| 0:18.0 | Who gets to play God? And why me? Why my family? When lies are still being told to this day, |
| 0:24.0 | who do you believe? I wouldn't even know where to start and I'm with the IRA. |
| 0:28.5 | Steakknife. Listen first on BBC Sounds. Hello, in today's program. A retired teacher is driven |
| 0:36.1 | to the edge after she was conned out of her life savings in two bank accounts. |
| 0:40.3 | I feel as if somebody skinned me. I feel raw because all the defences I had just gone. |
| 0:51.3 | Another electricity and gas supplier has gone bust. |
| 0:54.6 | That's nine in the last year, affecting three quarters of a million households. |
| 0:58.8 | What is going wrong? |
| 1:00.5 | And one listener is fined for claiming free prescriptions she was not entitled to, |
| 1:05.2 | except she had paid. |
| 1:07.1 | Is the system just too complex? |
| 1:09.9 | But first, that retired teacher, Liz, who's 72 and lives in North London, |
| 1:15.0 | she was still grieving the death of her husband after 52 years together |
| 1:18.8 | when she was targeted by online thieves. |
| 1:22.3 | It was just before Christmas, and something flashed up to say my TV licence hadn't been paid and given |
| 1:28.7 | that I'd just moved house and I'd done the gas, the electric, whatever, I thought, oh my God, |
| 1:33.3 | I've forgotten. And I paid it on my Nat West card, which is my basic current account. |
| 1:41.0 | And then a couple of hours later I got a call on a bank number from somebody who said, |
| 1:47.9 | and it turned out they weren't, from Nat West, but they knew all about me. |
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