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Masters of Scale

Rapid Response: Wild summer travel tales from Boeing to CrowdStrike, with The Points Guy, Brian Kelly

Masters of Scale

WaitWhat

Entrepreneurship, Business, Management, Reid Hoffman, Mindset, Diversity & Inclusion, Jeff Berman, Bob Safian, Startups

4.64.4K Ratings

🗓️ 13 August 2024

⏱️ 28 minutes

🧾️ Download transcript

Summary

Is this the craziest non-pandemic summer travel season ever? The Points Guy’s Brian Kelly joins Rapid Response to talk about how Boeing’s safety issues are impacting flying habits, the CrowdStrike outage and Delta’s response, Southwest’s major pivot, and more. Plus: the airline industry's best-kept secrets and insider deals right now. 

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Transcript

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0:00.0

Boeing's actions are extremely concerning from like a corporate governance perspective

0:06.6

from do they really have the safety you know protocols in place that being said I have so many friends who will ride to the

0:14.2

airport in the back of an Uber without a seatbelt and then they get scared to

0:18.5

board the plane. You're on a plane with train professionals. Tell me another

0:22.3

mode of transportation that's perfect. There is none.

0:30.7

That's Brian Kelly, founder of Travel Media Platform The Points Guide.

0:35.0

I wanted to talk to Brian to better understand one of the wildest non-pandemic travel summers ever.

0:41.0

More people are flying, airports are packed, planes are packed, and yet

0:45.9

airline businesses are struggling. Southwest is doing away with its distinctive

0:50.8

seat-yourself system, Spirit is moving away from discounting,

0:54.7

and of course we had the massive crowd strike outage

0:57.7

that hit all airlines, but particularly Delta.

1:00.8

Plus there's Boeing safety concerns, whistleblower suicide a new CEO coming in so

1:06.3

what is going on? Brian sheds light on how airlines and travelers are adjusting

1:12.0

to this chaotic market and along the way he shares some of the travel industry's best kept secrets and insider perks.

1:19.0

It's a journey worth taking so let's get into it.

1:23.4

I'm Bob Safian, and this is rapid response.

1:27.4

I'm Bob Safian and I'm here with Brian Kelly, founder of Travel Resource The Points

1:38.2

Guy. Brian, thanks for joining us. Thanks for having me. Good to be here

1:42.1

in Notin Airport. Yeah, I was I was wondering whether you'd be

1:46.0

dialing in from a plane. I try to minimize it. Well, this summer travel season has been quite dramatic.

1:54.6

And the first thing I wanted to ask you about was Boeing,

...

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