Rapid Response: Upskilling and the war for talent, w/Guild Education CEO Rachel Carlson
Masters of Scale
WaitWhat
4.6 • 4.4K Ratings
🗓️ 27 May 2021
⏱️ 36 minutes
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Summary
How do you win the post-pandemic war for talent? Send your frontline workers to online school. That's the pitch that Rachel Carlson has made – successfully – to big businesses from Chipotle to Disney, Walmart to Waste Management. As co-founder and CEO of Guild Education, Carlson runs a digital platform that enables workers to get degrees and certifications as a free employee benefit. Though virtual schooling for kids is under fire, virtual education for adults has caught on over the last year like never before. To meet the ongoing need for “upskilling” in the modern economy, Carlson says, company-sponsored digital classes should be as ubiquitous as company-sponsored health plans. The ROI, she explains, is astonishingly high.
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Transcript
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| 0:00.0 | 100 million Americans over two-thirds of the workforce today in America need |
| 0:05.0 | re-skilling or upskilling in the next decade in order to be relevant, |
| 0:09.8 | employable, and be able to survive in the economy of the next decade. The |
| 0:15.9 | problem is those folks don't know how to find what school or program they ought |
| 0:20.4 | to go back to, let alone what they ought to study. The summer was really hard. |
| 0:24.8 | C.H. J.R.O.'s were saying, sorry we're trying to keep our employees alive at |
| 0:28.9 | work, we can't talk about upskilling and education. Over the last year it's |
| 0:33.5 | really come roaring back. It's the acceleration of so many of the trends around |
| 0:38.6 | future work. Around I think an increased awareness amongst the Fortune 500 |
| 0:43.8 | that they have an obligation to take care of their employees. We've had a |
| 0:48.8 | tremendous amount of work saying okay how do you actually invest in populations |
| 0:54.1 | that are underrepresented. We found with one of our partners that their |
| 0:58.5 | black employees who are using a learning and upskilling program are being |
| 1:02.0 | promoted at 2x the rate. For frontline workers we know that the number one |
| 1:07.4 | thing that can unlock economic opportunity for Americans right now is |
| 1:11.6 | education and upskilling and it turns out Americans know that too. |
| 1:17.7 | That's Rachel Carlson, co-founder and CEO of Guild Education, a digital |
| 1:23.5 | platform that enables frontline workers to get degrees and certifications as a |
| 1:28.0 | free employee benefit. I'm Bob Safian, former editor of Fast Company founder of |
| 1:33.8 | the Flux Group and host of Masters of Scale Rapid Response. I wanted to talk to |
| 1:38.3 | Rachel because while remote schooling disappointed many parents and |
| 1:41.9 | students during the pandemic, virtual education for adults has caught on like |
... |
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