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Masters of Scale

Rapid Response: "Neighbors are the frontline of support," w/Nextdoor's Sarah Friar

Masters of Scale

WaitWhat

Entrepreneurship, Business, Management, Reid Hoffman, Mindset, Diversity & Inclusion, Jeff Berman, Bob Safian, Startups

4.64.4K Ratings

🗓️ 24 April 2020

⏱️ 30 minutes

🧾️ Download transcript

Summary

A neighborhood is more than just the people who share a common address, says Nextdoor CEO Sarah Friar. It’s every space that makes up your daily life. So Nextdoor is jumping in, rolling out new features like Help Maps and Groups so residents can connect and coordinate. Sarah says these products, some new, some in development pre-Covid, all help fulfill Nextdoor’s mission and help neighbors act as the frontline of support for one another.

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Transcript

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0:00.0

Hey everyone, you may have heard read talking about the future of AI and chat GPT on

0:04.8

Master's of Scale recently.

0:06.6

If you're interested in learning more, I want to recommend Wired's new podcast Have

0:10.6

a Nice Future.

0:12.0

Each episode explores the future of AI through illuminated conversations, featuring top technologists,

0:17.7

thinkers, and creators who share stories of how politics, culture, commerce, and more

0:22.3

are all touched by technology.

0:24.8

New episodes of Have a Nice Future are released every Wednesday.

0:28.2

You can listen and follow now wherever you get your podcasts.

0:31.3

I grew up with two parents who were incredibly community minded.

0:34.8

I feel like I've come home to next door because of a lot of that community underpinning from

0:39.9

growing up.

0:40.9

We probably started to see a real pickup and engagement here in the US happen right at

0:47.6

the end of February.

0:48.8

And then very quickly you see it really start to skyrocket.

0:53.7

In the beginning it was about hand sanitizer, toilet paper, restaurants.

0:59.0

Now they're shifting to those being laid off, homeschooling of kids.

1:04.0

People recognizing they're in their own bubble worried about themselves or even their community.

1:09.0

People have missed just actually getting back together and this is the moment where I think

1:14.0

community really matters.

1:16.2

Those are all things that should happen even in good times, not just in moments of crisis.

1:22.8

That was Sarah Friar, the CEO of Next Door, the social network built around local neighborhoods.

...

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