Rapid Response: Navigating a leadership crisis, w/Web Summit CEO Katherine Maher
Masters of Scale
WaitWhat
4.6 • 4.4K Ratings
🗓️ 30 November 2023
⏱️ 32 minutes
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Summary
How do you restore confidence after a high-profile leadership uproar? Web Summit’s new CEO Katherine Maher joins Rapid Response host Bob Safian to discuss taking over after the sudden, forced resignation of founding CEO Paddy Cosgrave. With echoes of the drama at OpenAI, Maher describes how she navigated the tumult, calming partners like Amazon and Google and enabling Web Summit’s signature event in Lisbon to draw 70,000 attendees. Plus, Maher shares lessons from her time at the helm of the Wikimedia Foundation and insight on how the world of politics and global events is increasingly intertwined with business.
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Transcript
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| 0:00.0 | Hi, it's Bob Safian. You've been hearing me as the host of rapid response in this feed for a few years now, |
| 0:07.8 | with short newsy interviews alongside the deeper dives of Masters of Scale. Well, I'm excited to share that rapid response is expanding into its own feed. |
| 0:17.0 | We'll be putting out shows twice a week, focusing on the urgent issues that business leaders are dealing with in real time. |
| 0:24.7 | So search for rapid response in your podcast player and subscribe to make sure you get all our episodes. |
| 0:31.2 | I'll see you on the other side. |
| 0:34.8 | On the cab to JFK, the night before I left, I went, |
| 0:37.2 | is this really the right decision? |
| 0:39.6 | It's an incredibly high wire act to pull off navigating an organization through a moment |
| 0:47.2 | where it has been thrust into the sort of geopolitical spotlight. I was you know incredibly concerned about whether I was |
| 0:54.4 | going to be able to rise to that moment but I've spent a lot of time in the |
| 0:58.1 | Middle East. I have spent time in Israel. I have people that I love very dearly in these communities. |
| 1:05.0 | We need to find a way of course to recognize that Patty's comments |
| 1:11.0 | really did create harm and hurt. |
| 1:14.0 | And also, we need to find ways to ensure that Web Summit doesn't shy away from topics. |
| 1:20.0 | Maybe this is the original sin of the tech sector is that everybody stood up and said, |
| 1:24.5 | hey, we're here to change the world and people said, great, okay, well we're going to make you, |
| 1:27.8 | you know, live up to your promises. |
| 1:29.7 | That's Catherine Marr, the new CEO of Web Summit, who came aboard recently in the midst of a crisis that, |
| 1:39.0 | while not as heavily covered his open AIs, was just as existential. |
| 1:44.0 | I'm Bob Safian, former editor of Fast Company, |
| 1:46.8 | founder of the Flux Group and host of Masters of Scale Rapid Response. |
| 1:51.0 | I wanted to talk to Catherine because leadership |
... |
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