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Masters of Scale

Rapid Response: Fast pivots for changing needs w/DonorsChoose Charles Best

Masters of Scale

WaitWhat

Entrepreneurship, Business, Management, Reid Hoffman, Mindset, Diversity & Inclusion, Jeff Berman, Bob Safian, Startups

4.64.4K Ratings

🗓️ 7 April 2020

⏱️ 19 minutes

🧾️ Download transcript

Summary

People are altruistic – even more so in times of uncertainty. This is what Charles Best, founder and CEO of DonorsChoose, has learned through 20 years of leading his nonprofit through the terrorist attacks of 9/11, multiple recessions, and now a pandemic. Through it all, he’s learned how to listen what to donors – and grantees – really want, and how to pivot to address changing needs. In the last few weeks DonorsChoose has completely reimagined how it connects grantees with the resources they need, and built a new platform to do it. Because the value of a donation, he says, goes far beyond what money can buy.

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Transcript

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0:00.0

So we started Donors' Choose in 2000.

0:03.0

In 2001, September 11 happens.

0:06.0

Coronavirus threatens to widen educational inequity in America,

0:11.0

to deepen that fissure in our country.

0:14.0

And yet at the same time, those kids' teachers know exactly

0:18.0

what those students need to keep learning from home.

0:22.0

When people are feeling insecure and anxious,

0:27.0

sometimes that can actually generate more empathy for others

0:31.0

who are in even more dire circumstances.

0:34.0

And in times of crisis and anxiety and insecurity,

0:38.0

sometimes people can actually be more altruistic.

0:42.0

That sense of people out there who you've never met

0:46.0

rooting for you and reaching through the web to help you

0:51.0

in physical ways, that's, I think, more powerful than the donation itself.

0:55.0

High listeners, it's Reed.

1:00.0

We're continuing our special coverage.

1:02.0

And today, I'm talking to Charles Best, founder, and CEO

1:06.0

of Donors' Choose.

1:08.0

That's the crowdfunding platform that serves K-12 teachers

1:11.0

in the US.

1:13.0

Charles recently passed the milestone of a billion dollars raised

1:16.0

and will have a full episode with him later this spring.

...

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