Blocking the haters, trolls and critics is more than just a yes or no question. Today, Rob discusses how you can learn from the critics and the haters to help you grow, innovate, create and become more resilient in business and in life because, in reality, they’ll teach you more about your business than your fans and help you improve on your product or service, get a balanced view of the market and understand the actual value of what you’re offering. Tune in to understand how to overcome critics, trolls, haters and w**kers in today’s insightful episode of the Disruptive Entrepreneur.   KEY TAKEAWAYS A critic is someone who has constructive feedback that is sometimes wrapped up in a negative comment that as an entrepreneur and business owner you can learn from if you don’t react emotionally to it and actually listen to what is being said. A lot of people turn critics into haters by lashing out and getting aggressive in return, simply by misreading the critic’s initial comment. A hater is someone who hates the industry and hates what you represent this doesn’t mean they hate you as an individual, they could hate themselves or hate your product or service due to a bad experience. There are also hater that used to be critics but become haters because of how you dealt with them or how you reacted to them.   A troll is a fake profile that needs to be reported and can really affect you and others around you.   It’s up to you to decide if it’s worth listening to a critic or a hater, it’s up to you to figure out if there is value in what they’re saying and if you can improve your product, service, understand your industry better or learn from competitions. However, you must block them if they hurt you, trigger you or cause you to lose time out of your day or weekend. You can also get your VA or outsourcer to monitor the hater for constructive feedback.   As a business owner, you need to know what your fans, followers and customer are saying, but you also need to know what the critics and haters are so that you can get a balanced view of your company and see the opportunities to improve. If you have enough self-worth that you understand what a critic, hater or troll is and how to react to their comments then you do not need to block them out, you need to learn from them because there is wisdom in there.   Critics, haters and competitors force you to innovate and create a better product or service. As entrepreneurs, you have a cognitive bias and by embracing the critics and learning from the haters you will become more resilient in business and improve your product offering.   BEST MOMENTS“A lot of people get upset when they get criticised because they want to be judged in the way that they want”“You don’t get to decide how people will criticise you”“You should embrace critics, want to learn from them and realise that they’ll teach you more than your fans.”“Critics will help you improve on your product or service, help you get a balanced view of the market and understand the actual value of what you’re offering.”“There’s a blessing in every stressing” [Business, mindset, entrepreneur, disruptors] VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK’s No.1 business podcast “Disruptors” “If you don't risk anything, you risk everything” CONTACT METHOD Rob’s official website: https://robmoore.com/ Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979 disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com