r/Talesfromtechsupport FIX MY COMPUTER, NERD! OR I'LL KILL YOU!

rSlash

rSlash Reads Reddit

Comedy

4.9 • 10.9K Ratings

🗓️ 19 April 2020

⏱️ 17 minutes

🔗️ Recording | iTunes | RSS

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Summary

r/Talesfromtechsupport The guy who calls into tech support in today's video is absolutely nuts. He gets so pissed off that he threatens to drive almost 200 miles to the building where OP works so he can beat up OP. Dude... you called a tech support guy on the phone. How will you even know what he looks like? Are you just going to come up to random people and ask, "Hello, are you the guy who I threatened to beat up?" If you like this video, like me know by subscribing to my channel! Watch on YouTube: https://www.youtube.com/watch?v=k-BLjJSdtbM Learn more about your ad choices. Visit megaphone.fm/adchoices

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0:39.6	Welcome to our slash tales from tech support. Where have you tried turning it off and turning it back
0:43.8	on again? So among the literally thousands of calls I've had in my four years in tech support for
0:49.6	an ISP, this guy really took the cake. It was the apotheosis of all those calls. It was the most
0:57.2	infuriating yet in hindsight. Hilarious call I've ever had in my life. He came in on a fairly
1:04.2	quiet Saturday morning and the conversations started quite normally. Good morning. This is OP
1:08.8	from the ISP. How may I help you? Yes, hello. This is Blink. I just woke up to my wiping kids
1:15.5	complaining there's no internet and the television isn't working either. Oof, that's quite inconvenient.
1:21.4	I'm going to have to check where the issue might be and try and fix it. Thank you. He gave me a
1:26.0	postal code and house number. I confirmed his details and ran a scan on his address. There was
1:30.8	absolutely no signal so I needed to do a basic troubleshoot with him first. Do you know where your
1:36.4	modem is, sir? Yes, it's next to my front door. Good. Could you please tell me which lights are on
1:42.0	and blinking on it? There are a couple of lights on. Not as many as usual though. Is the online
1:49.2	light on? No. Okay, your modem isn't receiving any signal then. I'm going to have to test if the
1:54.8	problem is in the modem or the signal towards your house. For that, I need you to turn off your
1:59.2	modem for about 30 seconds. Could you please do that? Um, no. I'm sorry. That sort of thing is your
	...

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