Welcome to our slash malicious compliance where a cheater gets caught.

Before I start today's video, I just wanted to do a quick shout out to my second channel

where I do on camera content, so check it out by clicking the link in the description.

Our next reddit post is from Boy in Blacks. I'm working in the billing queue in a call center

for one of the big three telecommunications companies and a client calls in regarding a billing concern.

This lady calls in and she's puzzled by why she got charged a one-time fee of $49

for a wireless access point. She's even more puzzled because why would she even have that charge

when she doesn't even have TV services from us? I inform her that actually she does. It started

more or less a month ago. She disputes that because this service, Optic TV, isn't even available

in her area. Now I'm confused. She lives in a small town and indeed there is no Optic TV offered

there. I do a little digging and I find out that someone, her ex-husband, was still on her account

and they got a three-year contract to get a free TV for Optic TV and internet. She begins to cry

on the phone and tells me that her now ex-husband had an affair with a younger woman.

Divorced her, milked her for as much money as he could and apparently is still milking her for more.

He totally ghosted her. He moved to Alberta and changed his email, phone number and

blocked her on all social media. In my mind, I'm like, what a dickhead. And I'm like, well,

I'm sorry, but if you cancel the services then you're on the hook to pay for cancellation fees and so on.

I can tell her though that I can remove his access to your account and you can also add a password.

Downgrade the internet and TV to the bare essentials and I can also attempt to redirect the TV

get from his address to hers but there's no guarantee because it's processed already.

I can hear the light going off in her head. Wait, what? You have where he's living at now?

Why, yes. He signed up for TV and internet services so there's a service address.

...