What is going on, everyone, and welcome back to the channel. I hope you're all doing well.

Now, in today's Entitled Parents video, I've got for you a couple of fantastic stories,

starting off with this one, in which an entitled Karen demands free pizza, pretty much for life.

Entitled Karen wants free pizza forever, get banned instead.

So, I'm a store manager for a large chain pizza place that charges

a bit more than the competition, but makes an arguably better product. We try to always believe

the customer and make them happy if something is wrong. We have a loyal base of regulars who order

often, as well as a lot of other business from randoms in the several nearby hotels.

So, it's Friday night, and entitled Karen calls in an order a very simple pepperoni and

jalapeno pizza. The driver delivers it. 30 minutes later, I'm asked to talk to an angry

customer on the phone. It is the Karen. Is this the manager? I've been on hold for over half an hour. Now, that is

impossible, but okay. I'm very sorry about that, ma'am. What seems to be the problem? I'm at the

hotel, and your driver was so rude, and my pizza is burnt. I'm very sorry to hear that the pizza

was not up to our quality standards. Can I make you another and send it out?

No, don't bother. You've already ruined my kid's dinner and they're crying now. Give me a credit.

Now that, by the way, is a major red flag. Okay, Mom, I'll credit your number and when you order next, it will be free.

I'm very sorry again, have a good night. Whatever. Then she hangs up. I credit the number and think, whatever, that's the end of it. Roll on Saturday night. A colleague again says to me, Hey, this lady on the phone wants to speak to her manager. Hello, thank you for holding. This is the manager. Are you all idiotic? How long does it take to

answer the freaking phone? I'm sorry, what? You've only been on hold for a moment while my employee got me.

Don't freaking tell me how long I've been on hold. I know how long I've been on hold for. I was groaning

inwardly already. A fun customer. Yippee. I'm sorry, Mom. How can I assist you?

My pizza is burnt and you have the rudest freaking delivery driver. They practically threw the pizza in my face.

A light bulb clicked at the story. I've dealt with this lady before. I'm sorry to hear that. I'll

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