Question Time: Council Tax £6,000 refund! £700 saved ditching O2! And a warranty schmarranty winner
The Martin Lewis Podcast
BBC
4.4 • 929 Ratings
🗓️ 22 December 2025
⏱️ 27 minutes
🧾️ Download transcript
Summary
In this special ‘Success Time’ edition of our Question Time podcast, this week is all about listeners who’ve saved. They tell us what they’ve done to save, and Martin explains how you can do the same! The successes this week include: a multi-bank switching success, getting a phone retailer to overturn its decision not to replace a faulty handset, and a success worth £100,000.
If you want to ask Martin a question, you now can! His Question Time podcast lets you ask Martin absolutely anything and everything (within reason!) – so if you’ve always wanted to know his favourite film, what he carries with him wherever he goes, or have a very complicated question about your personal finances, email it to MartinLewisPodcast@bbc.co.uk.
Transcript
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| 0:00.0 | BBC Sounds, Music, Radio, Podcasts. |
| 0:08.4 | Parted hair, a big bouffant hair, a lovely big moustache. |
| 0:11.9 | Well, I listen to your podcast, Marín. |
| 0:14.6 | Oh, you've married well, sir. |
| 0:15.7 | How do we say loyal, about 900 quid a year? |
| 0:18.1 | Hello, Ditchbury. |
| 0:18.9 | He's got Hawaiian shirt and flares on. |
| 0:20.6 | There's a lot of chest hair. I mean, that's a huge success. Hello and welcome to the cunningly named the Martin Lewis podcast. I do wonder what that's going to be about. And this is our question time edition. Although this week, maybe we should call it success time, as it's our last podcast of the year, so we're celebrating |
| 0:38.6 | the many and varied successes that you, our podcast listeners, have had. The successes you've |
| 0:44.3 | told me about this week include a £700 saving from ditching O2, a council tax refund of over £6,000, |
| 0:52.9 | an iPhone warranty, shmory, success. How knowing your consumer |
| 0:57.5 | rights can really pay off. Two bank switching successes, a first timer and a multi-mule account |
| 1:03.6 | switcher who really raked it in. And we finish with the biggest one, worth over £100,000. |
| 1:09.9 | But I'm going to leave it as a Christmas teaser, so you have to listen all the way through to find out what it was about. |
| 1:15.7 | Play the theme tune. |
| 1:16.7 | I got bills. I got to pay. So I'm going to work for it. I'm going to pay. I got a mouth. I got a feed. So I'm going to make sure everybody is. |
| 1:31.5 | So hello everybody and welcome to this episode of question time, our final question time of the year, and something very, very exciting has happened. |
| 1:39.5 | Because podcast producer Matt is here with me in the studio in London. Normally he's in Manchester and I'm in London. Welcome to the studio, curator of questions himself, podcast producer Matt. Thank you very much. It's nice to be here and actually be able to see your face. Well, yes, this is the first time that we've met. Now, many of you will know what I look like, because I'm relatively ubiquitous on the television, but I think it's important you understand what Matt looks like. I think I need you take you back to the 1980s now. I want you all to think of Bert Reynolds. I think a nice big parted hair, a big bouffant hair, a lovely big moustache. He's got a Hawaiian shirt and flares on. There's a lot of chest hair, a lot of chest hair poking out of the middle of that, Matt. |
| 2:34.3 | Cowboy boots on the bottom. You know, funny, because your voice, I always pictured you of sort of being, you know, mid-late 20s, but he's actually sort of that rugged 40s-type look that you've got. You're a big man. You tend to fill the room, Matt. |
| 2:36.0 | It's not what any of us were expecting. |
| 2:37.0 | Got it spot on there. |
| 2:37.4 | Well done. |
... |
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