The people that I know with a great business, when everybody else is failing, they know their

numbers. They know every number I've discussed. They know their turnover rate. They know if it's

voluntary or involuntary. They're doing 360 reviews. They know every KPI dialed out of the T.

They know their financial. They know where their workers comp. They know their payroll where it

should be. And then you walk into work and you've got none of this and you want a

six pack of your business. You want it to be chiseled. You want it to be profitable. There's no chance.

What are you doing today? What are you working on? That's what I wonder. Like, I know exactly what

to be working on. The numbers we look at, I mean, listen,

two years ago, I wish I could have listened to this podcast because I was making a lot of money,

but now, I mean, we're exceeding every goal we've ever set. Welcome to the Home Service Expert,

where each week, Tommy chats with world class entrepreneurs and experts in various fields, like marketing, sales, hiring, and leadership, to find out what's really behind their success in business.

Now, your host, the Home Service Millionaire, Tommy Mello.

Before we get started, I wanted to share two important things with you.

First, I want you to implement what you learned today.

To do that, you'll have to take a lot of notes, but I also want you to fully concentrate on the interview.

So I ask the team to take notes for you.

Just text, note, N-O-T-E-S, to 888-526-1299. That's 888-526-1-2-99, and you'll receive a link to download the notes from today's episode. Also, if you haven't got your copy of my newest book, Elevate, please go check it out.

I'll share with you how I attracted and developed a winning team that helped me build a $200 million

company in 22 states.

Just go to elevate and win.com for slash podcast to get your copy.

Now let's go back into the interview.

All right.

...