Q&A - Starting an Internal Training Program - Short #195

HVAC School - For Techs, By Techs

Bryan Orr

Training, Careers, Airconditioning, Self-improvement, Hvac, Business, Education, Refrigeration, Heating, Ac, Apprenticeship

4.8 • 985 Ratings

🗓️ 14 May 2024

⏱️ 10 minutes

🔗️ Recording | iTunes | RSS

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Summary

In this short Q&A episode, Bryan answers podcast listener Cooper's question about starting an internal training program. Eugene Silberstein has been on the podcast before to offer his perspective on this topic, which you can listen to HERE.

Bryan recommends a combination approach: instructor-led, hands-on, and self-paced learning, all deployed together. Hands-on learning often gets missed, and we can give inexperienced techs experience with some basic troubleshooting tasks or breaking down and reassembling things. The Socratic method can also be employed here; the instructor can ask their trainees questions instead of the other way around. When the instructor is the one who asks the questions, they allow their trainees to be wrong, learn from their mistakes, and make their own connections to the fundamentals.

Learning plans and curriculums are great for giving trainees a structure, but they need to be reinforced with the hands-on component in this trade. When determining what to teach, try to focus on what's most important in your market—the first area of effectiveness—and then understand how to reinforce it. The continuous growth mindset is also critical; the apprenticeship phase is never truly over, and the instructor needs to be able to improve their program over time without letting the idea of unattainable perfection discourage them from giving their training.

You may also read our tech tip about setting up an internal training program and our recent SkillCat guide if you want to deploy training in your business. The ESCO All Access Subscription Bundle for the HVACR Learning Network is another excellent resource.

Have a question that you want us to answer on the podcast? Submit your questions at https://www.speakpipe.com/hvacschool.

Purchase your virtual tickets for the 5th Annual HVACR Training Symposium at https://hvacrschool.com/Symposium24.

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Transcript

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0:00.0	Hey, this is the HVAC School Podcast. This is a Q&A episode, a short episode answering a question from Cooper.
0:11.5	Cooper used Speak Pipe to ask a question or really just to bring up a topic which is also cool.
0:17.0	That's fine.
0:18.0	You can even give a comment via Speak Pipe.
0:19.6	Anything you want to do go to Speak Pipe.com slash HVAC school, really easy to use.
0:23.8	You can do it on a computer,
0:25.3	you can do it on your cell phone,
0:27.0	and just record me a voicemail.
0:28.8	And then that's how these Q&As come about.
0:30.9	So Cooper's question is all about creating internal training. and a
0:34.0	about so Cooper's question is all about creating internal training programs curriculum
0:36.2	apprenticeship all that how do you do it what are some of the best tips best practices
0:40.3	and that's what I'm gonna talk about in this episode right after we hear from our great sponsors.
0:46.7	Navac and Navac Global.com and the Break Free Power flaring Tool.
0:52.8	Model NEEF 6LM.
0:56.0	Carrier and carrier.com.
0:58.0	Fieldpiece at fieldpiece.
1:01.2	Refrigeration Technologies at Refriggedec.com.
1:05.0	I would really like to have an episode about writing a curriculum and having an internal training program of some sort.
1:18.4	We would like to start our own in-house training program and get it approved by the state as an apprenticeship
1:25.2	program and my biggest struggle is figuring out how to write a curriculum and what order to teach things in,
1:35.0	and that's basically my question, is
	...

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