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Radical Candor: Communication at Work

Push Decisions Into the Facts—Get Shit Done Step 4 ~ 4 | 10

Radical Candor: Communication at Work

Radical Candor

Careers, Relationships, Society & Culture, Business

4.7740 Ratings

🗓️ 13 July 2022

⏱️ 47 minutes

🧾️ Download transcript

Summary

Kim, Jason and Amy discuss how to make a decision after you've listened, clarified and debated your idea. Step 4 of the Get Shit Done Wheel, decide, is all about pushing the decisions into the facts. The Radical Candor Podcast team outlines 4 steps to follow when making decisions once you have shoved all ego — especially your own — out of the way. They also talk about the pitfalls of unconscious bias, the perils of skipping steps 1-3 and how to avoid garbage can decision-making. Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0

Hello, everybody, because everybody does have a buddy. Welcome to the Radical Cander podcast. I'm Kim Scott,

0:13.2

co-founder of Radical Cander and Just Work. And I'm Jason Roseoff, CEO and co-founder of Radical Cander.

0:20.5

And I'm Amy Sandler, your host for the Radical Cander podcast.

0:25.3

If you have been following along at home, we've taken a few breaks from our Get Shit

0:30.0

Done Wheel series. But today, we're back with number four on the wheel, which is Decide.

0:36.5

So you've gone through the listening, clarifying, and debating

0:39.8

spokes of the get shit done wheel. You've likely lined up decisions and facts. And hopefully,

0:47.4

Kim, I don't know how big our hopes need to be. We have shoved all the ego, especially our own,

0:52.5

out of the way. Does that actually ever happen

0:54.6

that the ego has been shoved? And we wouldn't really want to shove it totally out of the way.

0:59.1

We just want to manage our own egos, not other people's egos, but our own egos. And we want

1:04.3

systems that mitigate the odds that egos enter in unproductively, I think. So today we will be exploring ego mitigation

1:14.0

strategies and systems. Ego mitigation strategies and systems. Or as Twitter and Square CEO,

1:21.5

Jack Dorsey put it, we want to push decisions into the facts. Kim, you also say you like to have that quote to always get it

1:30.3

right rather than be right. Is that right? Am I getting? Yes. You got it right. Well,

1:35.9

would that it were so easy, but not so fast. In a recent McKinsey survey, 61% of executives said

1:43.3

at least half the time they spent making decisions, and I think

1:47.8

much of that is spent in meetings, at least half the time it was ineffective. And just 37% of

1:54.7

respondents said that their organization's decisions were both high quality and timely. So we want to help. We want to help things

2:03.6

be more timely, better quality, more efficient. Kim, in Radical Candor, you talk about four steps

2:10.5

to follow when making decisions. That's what we'll focus on today. And the first is that it's

2:15.1

really important to understand that if you're the boss,

...

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